Volunteer firefighters: A qualitative exploration of critical incidents and applied coping skills

Volunteer firefighters have limited up-to-date training and awareness in applied coping skills and trauma informed practice (TIP). Critical Incident Stress Management (CISM) has been a standard of practice within emergency services — including fire rescue services — for decades in Northern British Columbia. With new developments in TIP, I suggest we can further improve volunteer firefighters’ wellness by exploring specific coping strategies. The purpose of this endeavour was to interview volunteer firefighters, explore their experiences, and better understand their coping styles and approaches to managing stress related to the work. In the exploration of critical incident coping skills, a qualitative methodology and thematic analysis was applied. This study adds to the current literature on work-related coping, and hopefully increases awareness of best practices for psychological safety and wellness of volunteer firefighters in Northern British Columbia.