Many companies use information systems to support their operations, but to properly utilize IS, organizations must go through a Digital Transformation (DT) process. One of the strategic assets needed to begin or accelerate the DT journey is Dynamic Capabilities (DC). Despite the progress that DT has achieved in understanding the contributions of individuals to the construction and maintenance of DC, there have been requests to engage more deeply with the nature of the work performed by actors who support these capabilities. Therefore, we focus on the actors' roles in DC and use the Actor Modeling Framework to connect actors to DC. Then we developed a guideline by using a design-science approach to connect different parts of DT, and its application was tested in Prince George, Red Deer, and Grande Prairie EDOs. The guideline is like a clear map showing EDO organizations where they need to go to implement DT.
