The intent of this research project is to inform educators about the development and implementation of an Introductory Business Communications course at the post-secondary institution level. This course has evolved over the past two years of implementation. The information provided in this project is divided into the following sections: researcher’s personal location, project purpose, project significance, project literature review, and a concluding chapter that presents project lessons, project recommendations, future implications and concluding statements. The appendices section of this project includes the newly revised course package that has resulted from the lessons learned in the past two years of teaching an Introductory Business Communications course at a post-secondary institution.
