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Performance elements of contracting and consulting firm operation
Steve Nycholat (author)Frederick Tallman (Thesis advisor)University of Northern British Columbia (Degree granting institution)
Master of Business Administration (MBA)
Number of pages in document: 43
The paper explains three elements of performance in small consulting and contracting companies, communication, personnel skill diversity and client valuation. Financial results were compared with the frequency of reporting of performance measures communicated internal in the company. The result of this test is that there is no statistical correlation between company performances by reporting performance measures. Skill diversity, being defined as the number of identifiable tasks an employee can complete, was compared with project performance data determined that there was no correlation between the number of skills an employee possess and the profitability of a project. Finally, in the valuation of clients, it was determined that the clients older than two years and younger than six years were the most valuable to the firm. --P. ii.
Organizational effectiveness -- Evaluation.Small business -- Employees.Business communication.Performance.