Inventory shrinkage is a costly issue that confront retailers all over the world as it diminish their profitability. While many researchers have studied this phenomenon at an industrial level in general, however, only a few researchers have documented their findings based on store level. The retail study at store level can help better understand the operational parameters in a detail for making suitable practical suggestions to combat inventory shrink and that is the reason a case study is chosen as a method to examine and analyze inventory shrinkage in depth at a retail outlet level. --Executive summary.