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Quality in community based human services
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Abstract |
Abstract
This thesis asks the question What is quality in community based human services? The effect of privatization on the quality of services formerly run by government bodies is examined. Small northern communities in B.C. were the social context for this research. The conclusion is that 'quality' in human services is informed by both social policy and everyday practice. Quality is defined in terms of accessibility, openness and acceptability. Quality can occur in community based agencies when there is a balance between the standards and accountability crucial to government and the humanistic perspective essential to service providers and service users. |
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Persons
Author (aut): Stokes, Jackie
Thesis advisor (ths): Ternowetsky, Gordon
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Degree Name
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Department
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DOI |
DOI
https://doi.org/10.24124/1996/bpgub3
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Degree granting institution (dgg): University of Northern British Columbia
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Library of Congress Classification |
Library of Congress Classification
HV109.B8 S86 1996
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Extent
Number of pages in document: 170
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Physical Form
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Use and Reproduction
Copyright retained by the author.
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Rights Statement
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unbc_16994.pdf45.98 MB
11559-Extracted Text.txt315.32 KB
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English
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Quality in community based human services
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