JOURNEYS OF DISORIENTATION & DISLOCATION: WOMEN/ INVISIBLE DIS/ABILITY IN AND OUT OF SOCIAL WORK. A TRANSDISCIPLINARY EXPLORATION by Jorge Mai Kelly B.S.W. (Hons.), University College of the Cariboo/ Nicola Valley Institute of Technology, 2001 THESIS SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF SOCIAL WORK THE UNIVERSITY OF NORTHERN BRITISH COLUMBIA December 2009 © Jorge Mai Kelly, 2009 1*1 Library and Archives Canada Bibliotheque et Archives Canada Published Heritage Branch Direction du Patrimoine de I'edition 395 Wellington Street OttawaONK1A0N4 Canada 395, rue Wellington OttawaONK1A0N4 Canada Your file Votre reference ISBN: 978-0-494-60844-9 Our file Notre reference ISBN: 978-0-494-60844-9 NOTICE: AVIS: The author has granted a nonexclusive license allowing Library and Archives Canada to reproduce, publish, archive, preserve, conserve, communicate to the public by telecommunication or on the Internet, loan, distribute and sell theses worldwide, for commercial or noncommercial purposes, in microform, paper, electronic and/or any other formats. L'auteur a accorde une licence non exclusive permettant a la Bibliotheque et Archives Canada de reproduire, publier, archiver, sauvegarder, conserver, transmettre au public par telecommunication ou par I'lnternet, prefer, distribuer et vendre des theses partout dans le monde, a des fins commerciales ou autres, sur support microforme, papier, electronique et/ou autres formats. The author retains copyright ownership and moral rights in this thesis. Neither the thesis nor substantial extracts from it may be printed or otherwise reproduced without the author's permission. L'auteur conserve la propriete du droit d'auteur et des droits moraux qui protege cette these. Ni la these ni des extraits substantiels de celle-ci ne doivent etre imprimes ou autrement reproduits sans son autorisation. In compliance with the Canadian Privacy Act some supporting forms may have been removed from this thesis. Conformement a la loi canadienne sur la protection de la vie privee, quelques formulaires secondaires ont ete enleves de cette these. While these forms may be included in the document page count, their removal does not represent any loss of content from the thesis. Bien que ces formulaires aient inclus dans la pagination, il n'y aura aucun contenu manquant. •+• Canada ABSTRACT Research Question: Please describeyour experience of invisible illness/ dis/ ability and what this has meant toyou both professionally andpersonally. This is a qualitative, exploratory study in which six women (including myself) who work/have worked within the social work profession, responded to the research question employing an online-email method \ I developed a variety of "self-monitoring" questions to assist the process. These questions were designed to be used as conversational prompts only if necessary, and to make up for absence of face-to-face contact. The participants were found using a snowball sample. This research is an exploration of female social workers' experiences with invisible illness/dis/ability. Specifically, the study explores the intersections and subjectivity of a variety of women's oppressions, including socialization, media/body image, sexual identity, and aging in relation to the effects of gender violence and women's health, sense of well being, and social worker retention in rural, isolated, and northern communities. Gender violence will be understood to include a continuum of violence extending from economic coercion to outright physical abuse. I explored the possibilities (and potential linkages) that there may or may not be a relationship between women's previous experiences of marginalization and oppression, including trauma, abuse, neglect, poverty, and abandonment, which might increase the likelihood of further such experiences within a social work setting, and that gender violence is contrary to social worker retention, specifically in rural, isolated, and northern communities. "The fact that 1 In order to accommodate my own illness, a minor reconfiguration of a semi-structured interview format was employed to obtain the data. they seemed so eager to please made them more vulnerable to exploitation" (Transken, 2003, p. 168). This may include that women position or allow themselves to be positioned in social work environments paradoxically to re-encounter such situations that would not likely be experienced in other non-caring, or traditionally "male" professions. Our choices are shaped by our structural contexts and vice versa. Our choices are also influenced by subconscious and subtle dynamics. More specifically, in this initial exploratory research, I am interested to know how becoming invisibly ill impacts women's overall existence, working environments/ work relationships, and how these women maneuvered through the various systems 2. Please note that the dynamics I am exploring in my research are not limited to women. I have personal knowledge of male workers who have experienced situations of violence and abandonment. Male workers who experience illness/disability frequently feel "impotent" and often are feminized within the agency hierarchies, left effectively powerless and alone. However, this is not the focus of my research study and shall be for another researcher to explore in more depth. But I am curious to know if men with histories of trauma/oppression are also inclined to become social workers and if so, do they experience similar circumstances? And if not, might they instead be disposed towards positions of promotion and leadership (and non-caring professions)? All sorts of women have known in their daily lives the low self-esteem that is attendant upon cultural depreciation, the humiliation of sexual objectification, the troubled relationship to a socially inferiorized body, the confusions and even the anguish that come in the wake of 2 As the research evolved, I began to question if there might be a social connectedness component that could perhaps be an important indicator in regard to how women might perceive and maneuver through their experiences with invisible disability/illness. For instance, are the invisible illness/disability experiences of women who are well connected to her family, friends and community versus women who are relatively isolated from family, friends, community (ie 'transplanted' for employment) dis/similar?2 incompatible social definitions of womanhood; women of all kinds and colors have endured not only the overt, but also the disguised and covert attacks of a misogynist society (Bartky, 1990, p. 9). TABLE OF C O N T E N T S Acknowledgements Abstract INTRODUCTION 1- DEFINITIONS 9-16 Chapter One Chapter T w o THEORETICAL PERSPECTIVE FOR C O L L E C T I O N A N D ANALYSIS O F D A T A Cultural Studies Hermeneutic Phenomenology Critical Social Science Feminist Perspective Locating Myself in the Research "Processual Methodology" 17-28 17 17 19 21 25 26 EXPLORING T H E LITERATURE 29 - 123 PARTI CAUTION: Social Work is Hazardous To Your Health! 29-73 Historical Overview of Social Work 29 Production Equals Destruction of the Masses 32 Communities of Women and Social Work 33 Structural Domination 36 The Oppressive Nature of Female Socialization 41 Women and Caring 47 Economics of Caring 48 Poverty/ Oppression/ Trauma Within the Social 54 Work Profession: 66 Gate Keeping 68 Professional Absurdity PART II CONFUCTIONS <& PRESCRIPTIONS: Reality vs. Delusion: 74-87 Social Work and the North Vicarious Trauma/ Compassion Fatigue 74 and Social Workers 80 Aboriginal Communities 86 A Little Off The Top... Retention of Social Workers in Rural/Remote/ 87 Northern Communities PART III 93 -123 CUNTROL: Socially Constructed Female 93 Are We There Yet? Connecting the Dots Women/Health/Illness/Body Image/ Media Influence 95 99 Don't They Listen? 100 Says Who? Premonition of Betrayal: Disability/Illness/ Health 113 Women Invisible Illness/ Disability /Aging 116 Women Invisible Illness/Sexual Identity 118 The Productive Female 120 121 Lifting The Fog Chapter T h r e e METHODOLOGIES A Cultural Studies Bricolage Twisted Journey Between Goodness & Evil Disability Studies Not Without My Health 124 -134 124 125 126 131 Chapter Four RESEARCH D E S I G N / M E T H O D Self Reflexive Auto-Ethnography Sample Data Collection Process Participant Interviews Making A Quilt: Qualitative Data Analysis Validity and Limitations of the Study Triangulation/ Crystallization Confidentiality/ Ethical Considerations / Informed Consent Timeframes Financial Considerations 135-159 135 136 137 139 144 149 154 156 157 158 SO W H A T ? Findings Presentation of Results Hope/ Faith/ Spirituality/ Forgiveness 160-177 160 168 168 Chapter Five References Cited Appendices Approval F o r m s 178-188 Goddess Names/Biographies C A S W / A C T S - Statement on non-violence G o d ' s Litde Lessons on Life for W o m e n 190 192 193 Acknowledgements I thank my thesis supervisor, Dr. Si Chava Transken for her thoughtful, wise, and gentle encouragement and support. I believe that without her guidance and nurturing throughout this process, the likelihood of my completion would have diminished. I am grateful to her for releasing the flood gates that so diligently divide creativity and scholarly knowledge. This was at first terrifying, but quickly became empowering and refreshing. Also I thank the many First Friday Research Group people for their creatively helpful and insightful wisdom, their humorous anecdotes, and for providing boundless inspiration to persevere. This space was ripe with creative, academic, and artistic energy making the journey more bearable by decreasing the isolation, thereby reducing the likelihood that I might become one of many lost and forgotten along the dusty academic trail... I thank the women, who have become my friends, who were brave enough to speak out for this somewhat risque and potentially damaging research. It took immense courage for them to disclose details of their stories and I am forever grateful. I offer a huge thank you to the former assistant to the dean, Bethany, because if she had not taken me by the hand, and personally walked me direcdy to the UNBC wellness centre, it is quite likely I would not be writing this now. She recognized my desperation and suicidal state, and perhaps it was her own fear that made her refuse to let me leave her office that day. Regardless, it was this act of kindness that connected me to the counseling department and I have since been in the care of a superb team of helpers, without which I would not have managed to continue this academic and healing journey. I offer tremendous gratitude to the scholarship programs, for without the generosity of the donations I would not have had the financial means with which to complete my studies. I also wish to thank the graduate studies department for supporting me through this journey. They permitted medical leaves of absence when I was incapable of producing quality academic material for a variety of interconnected health/ financial related reasons which also stopped the timeframe clock making it possible for me to complete my program. And finally, I thank my beautiful son for his amazing, depthful knowledge and appreciation of me as a woman, a friend, and as his mother. His confidence in me is my soul-food. I also must thank my ancestors, my spirit guides, and the Creator for this opportunity to listen and to speak. The voices of my grandmothers roar loudly as the bear within... AttMy 'Relations "Kp^cdertvc Mitafcuye Oyasin... 1 "VntilLiens have their own historian, tales of the hunt wilt always reflect the hunter" African (proverb3. INTRODUCTION "The starting point of phenomenological research is largely a matter of identifying what it is that deeply interests you or me and of identifying this interest as a true phenomenon, i.e., as some experience that human beings live through" (van Mannen, 1990, p. 40). I interviewed women who have experienced invisible illness/ disability at some point during their careers as social workers. I have woven their stories throughout the presentation and analysis of the data. These accounts are both poignant and enlightening. ("When you cut off arterial blood to an organ, the organ dies. When you cut the flow of nature into people's lives, their spirit dies. It's as simple as that" (Adbusters, as cited in Journal of the Mental Environment J a n / F e b 2004 No. 51). Saukko describes how research now spills over traditional paradigmatic as well as geographic boundaries (2003, p. 6). Therefore we can not fully understand the experiences of women and invisible illness/disability unless we also examine the intersections of women, health, medicine, socialization, society, power, violence/trauma and her/history. Essentially, this lends itself to the creation of an expanded discourse in women's studies. Meekosha (1999) refers to Browne et al. (1985); Saxton and Howe (1988); Keith, (1994); and Barrett (1995) when she writes that although disabled women are not widely visible throughout much feminist research, this does not mean that they do not have much to say. It becomes imperative that as feminist researchers we offer them such spaces in the literature (p. 164). "A phenomenological question must not only be made clear, understood, but also "lived" by the researcher" (van Mannen, 1990, p. 44); this study includes my own reflexive accounts that have been part of this process since my arrival at UNBC for the purpose of my MSW. These 3 "Hoist, The Zebra Storyteller". 2 accounts include "extreme journaling" (Denzin, 1997, 1989; Transken, 2000, 2003, 2004) and poetry, van Mannen (1990) wrote that "poetry allows the expression of the most intense feelings in the most intense form. For this reason we encounter the frequent use of lines from poetic texts in hermeneutic or phenomenological writing" (p. 71) like the following passage: The trouble with you cs you've lost a screw I'm sorry it's you but there's nothing to do There'll be no abatements there are no replacements Don't make a to-do just say toodle-oo I'm sorry I can't help you you'd cost too much to redo You'll have to be abolished report to be demolished (Ralph, 1976). Reflexivity begins from the very moment that we have an idea for a research study. It shapes the questions that we ask and how we ask them. It shapes why we ask the particular questions that we do, and it guides our thoughts. Reflexivity exemplifies the subjective nature of human interactions. Reinharz (1997) suggests that if we, as researchers are unaware of how we affect the people being studied, we cannot begin to understand the phenomenon being studied. Referring to Carolan (2003), reflexivity illuminates and helps us examine the deeper meanings of the phenomenon we are exploring. It both allows us to view the data through the eyes of the participants and it helps us identify potential systemic barriers as it makes visible the lens of one's own philosophy. Reinharz (1992) wrote that "feminist researchers frequently present their research in their own voice" (p. 28). Carolan (2003) agrees with psychologists Michelle Fine, Stephanie Riger and Margaret Gordon (N.D.) when she discusses the importance of locating ourselves within our research as necessary so as to not further perpetuate the "historic silencing of women" (p. 63). She also mentions that when we make ourselves visible in our research, we are essentially outing ourselves, but this opens up the process for discussions about the "often passionate reactions to our research" (p. 63). 3 Reflexivity is not a process of looking back but instead it is a dialectic process of living in the moment and although it cannot be seen, it is very much visible to the skilled interviewer, and so it should be. Reflexivity then can be understood as the unseen entity that is the intersection between the researcher, the participants, and the conscious and unconscious energies between the research and the people. Referring to the work of Cutcliffe (2000), Ellis et al (1997), Okely (1992), Rice and Ezzy (1999), and Turner (1981) Carolan (2003) describes qualitative research as a process involving interactions between the researcher and the data. Keeping with this, both reflexivity and reciprocity will be crucial and visible throughout the entire process of this research. The Concise Oxford Dictionary (1995) defines reciprocity as "a mutual give and take" and the "interchange of privilege" (p. 1147). Reciprocity is widely understood in North American culture as the exchange of goods and/or services/ideas with others for mutual benefit. Carolan (2003) refers to Oakley (1981), when she explains how there can be no intimacy without reciprocity. Reciprocal self-disclosure was built into my research design in that I was also a participant and my responses were viewed by the participants and woven through the paper as well. Reinharz (1992) describes researcher self-disclosure as good feminist practice. Reinhartz suggests that by locating oneself within the research as an equal, the researcher is able to share space with other women and potentially to reduce perception of power imbalances between researcher and researcher. Alvesson and Skoldberg (2000) agree that intimacy and reciprocity help researchers to build rapport and mutuality within the interviews and that this fosters genuine empathy. Carolan (2003) argues that "engaging in empathetic sharing makes the interviews more honest and morally sound". This argument was also supported by Fontana and Frey (1998, as cited in Carolan 2003). And Davidson (2001) described 'processual methodology' which is a feminist-based concept involving reciprocal sharing, specifically the use of empathetic 4 humor, as a means by which to reduce the imbalance of power between researchers and interviewees, in order to more fully appreciate the research experience. This will be discussed further within this thesis. I first defined some of the terminology that I used within the paper to clarify any potential misunderstandings. I then provided analysis from a reflexive, auto-ethnographic, "polycentric" (Delaney, 1999, p. 13), feminist perspective, how structural oppression is manifested against women working in the social work profession, and how these factors are non-conducive to the positive emotional/mental and physical health of women. And I attempted to illustrate how implicitly, overtly, a n d / o r unintentionally condoning the oppression and marginalization of women is contrary to the retention of social workers, specifically in rural, isolated, and northern communities. Mackelprang & Salsgiver (1999) write this: We create the context that acknowledges the devaluation and oppression of persons with disabilities, that recognizes the development of a culture built upon that oppressive experience, and that suggests the need for an aggressive political struggle to remove that oppression (p. xvi). It is my hope that this research reflects and honours the "frustrated efforts" (Sass, 1998) of early activists, such as "Jane Addams, Florence Kelley, Alice Hamilton, Lillian Wald, Rose Schneiderman, Francis Perkins, Karen Silkwood, Connie Greenwood and the many other courageous and dedicated women" (p. 25). Their activism created "workplace health and safety legislation and policies and regulations during the first half of this century and later led to the Occupational Safety and Health Act in the United States in 1970 (p. 26). "They acted against status quo policies as if policy-makers were drugged and oblivious to the human condition" (p. 26). Sass writes also: 5 Their unpopular investigations, political activity, and whistie-blowing kept alive a tradition inspiring hope and the condition of possibility for action against a capitalist corporate elite hungrily devouring whatever stands in their greedy path. It is a tradition in which the labour movement is also embedded (p. 26). I do not imagine that this style and tone of research will make me popular among all policy makers. Neither do I expect the job offers to pour in subsequent to my thesis defense, and due to the nature of my own invisible illness, I am in no physical position to accept employment anyhow. Prior to the onset of this research, I looked but did not find any specific research studies that pertain to the experiences of women who grew up in working class environments, chose social work as a profession, and later became invisibly ill/ disabled. The contemplation and discussion of these intersecting realities is where my potential original contribution to the social work literature may exist. There were, however, numerous studies that included women, poverty, oppression, trauma, illness and violence. And I was fortunate to find a surplus of substantiative literature that included women in academia. For instance, Isaac (1995) stated that in academia "class inequalities are rendered invisible and middle class norms are maintained in the name of professionalism" (p. 12, as cited in Coldwell, 1998, p. 4). This will be further explored within this paper, as will women's body-image perceptions as they are shaped by portrayals dominated in contemporary North American media; this is very relevant to women's experiences of dis/ability. It is not my purpose to expose the profession of social work as an unkind profession who chews up and spits out its own young, although I suppose that is an arguable point. It is my intention, however, that this research becomes my own resistance, in the spirit of women such as Bridget Moran who was only finally embraced and honoured by the profession and by her 6 peers in death. This research is my refusal to tolerate and condone, in disabled silence, the continued devaluation of social workers: "Self reflection is the way in which pedagogy reflects on itself while serving other," (van Mannen, 1990. p. 89). This paper, therefore, is a political action statement written to honour and reclaim the voices of the women who give of themselves to a profession that offers in return, little in compensation despite the continued sacrifices of its members: They acted for life and integrity of both body and mind. They bridged the false dualism that inhibited thinking about the actual experiences of workers and introduced a definition of working conditions which now exists in all occupational health and safety statutes in Canada—" the physical, mental and social" well-being of workers (Sass, 1998, p. 26). My argument is that the same profession which mandates its employees to protect the "intrinsic self worth and dignity" (BCASW, 1985) of clients, offers nothing of this philosophy to those whose front-line work benefits the masses. Instead as Sass, 1998, wrote, "on the contrary, they opposed mediation of economic considerations with worker health and safety. Their 'voice' introduced an ethical judgment into our conversation and praxis about working conditions" (p. 26). As social "workers, despite that we continue to sacrifice our emotional and physical well being, to protect and help others, the profession itself neither respects our dignity, nor does it reflect our value as employees in regards to wages and benefits, job expectations, job security, job safety, or overall employee health: "My request for compassionate transfer on 'medical grounds' was denied due to lack of supporting medical evidence (my physicians refused to complete forms). And further requests for part-time work were also refused, prior to me becoming permanendy disabled" (2009, participant interview, Hel). This blatandy 7 contraindicates the statements referenced from the Canadian health and safety statutes and the BCASW. Sass, (1998) wrote, "the political experiences of these women, reformers represent the possibility of ameliorating suffering, degradation and humiliation for those marginalized and for the worst-off (p. 25). And sadly, this is despite the tireless efforts of past and present social activists (feminist and women's movements) whose attempts to create change within the existing structures, seem almost futile: "During these dark and dangerous times both movements must be more and more in harmony. There must bcpolis for both" (p. 26). It is as if regardless of policies and legislations implemented to protect marginalized groups, social workers have been overlooked and disregarded: Incremental improvements by regulatory agencies without any consideration of an alternative paradigm are dismissive of existing worker-suffering.. .existing policies marginalizes the sufferer, colonizes consciousness, and bureaucratizes the mind (p. 26). And in this manner our work is negated in such a profound way because the profession itself is comprised largely of women, and it is we who were supposed to be protected from inequality, exclusion and other oppressive means of domination in the first place. Ironically, it seems to me that we have we cut off our noses to save our faces: "While the notion of caring incorporates both labour and love, the assumption that they are inseparable can call into question the integrity of a woman's caring about when she is no longer able to cute for'' (Baines, Evans & Neysmith, 1991, p. 15). Invisible dis/ability is a sensitive and heated political and private issue. Because of this, I have done my best to honour the voices of the women who were brave enough to share this journey with me for the purpose of bringing to the forefront that which is necessary. "Provocateurs, oppressors, all those who in some way injure others, are guilty, not only for the 8 evil they commit, but also of the perversion into which they lead the spirit of the offended" (Alesandro Manzoni as cited in Sass, 1998, p. 27). The following poem illustrates this: If health were wealth spread like clean air in Eden then companies would have changed their paradigm, banks wouldn't control the world, authentic complex democracy would exist, neither employment nor unemployment would make us sick, we'd live long enough to profoundly know love in multiplicity, other currencies would find equality with money, the words patriarchy & duplicity would be archaic & attendance at the academy would be free for everybody (Transken, 2008, p. 214). As this paper progressed, and the research unfolded, I began to question the potential connections between women's experiences of invisible illness/disability, including recovery, management and the progression of disease, in regard to our perceptions, support systems, friendships, and work environments. Is the relationship between ourselves and our invisible dis/ability affected by social status, class or financial position? For instance, does where we live have any bearing on our ability to access medical care and treatment? Who takes care of our children (if we have any) when we have appointments? H o w close in proximity to our home, are those appointments? Are they in the same community? An hour's drive away? Ten hours? Who do we turn to for support? Who takes care of us after surgery? Spouse/partner? Family? Friends? Self? These concepts will be explored within the paper. 9 D E F I N I T I O N S in alphabetical order: 1. Abuse and neglect, as derived and adapted from the Child Family Community Services Act (1998), shall mean, for the purpose of this paper, the non-accidental physical or mental injury, sexual abuse, negligent treatment or maltreatment of a female person. It includes situations in which a (female) person has suffered physical trauma, deprivation of basic physical and developmental needs or mental injury (MCF, 1998; CF & CS Statistics, 1999). 2. Able-ism is defined as "stereotyping and making negative generalizations about people with disabilities" (Barker, 2003, p. 1). 3. Ageism "is defined in The Encyclopedia of Phobias, Fears and Anxieties as a 'stereotyping of old people' which results in discriminatory practices in order 'to avoid primitive fears of aging'" (Doctor and Kahn, 1989, p. 12 as cited in Wright, 1992, p. 145). "See also gerontophobia" (Barker, 2003, p. 12). 4. Alienation is a capitalist divide and conquer tactic of worker dehumanization, in which the "structurally imposed breakdown of the interconnectedness that is, to Marx, an essential part of life..." (Barbalet, 1983:53 as cited in Wright, 1992, p. 56), and structurally creates "social isolation", "conflict and hostility" between workers and "competition" for maximum "productive output" (Wright, 1992, p. 56). It effectively "turns workers into 'crippled monstrosities' and 'reduces them to animals, beasts of burden, or inhuman machines'" (pp. 56-57). 5. Burnout is understood as described by Maslach as "a syndrome of emotional exhaustion, depersonalization and reduced personal accomplishment in response to chronic emotional strain from dealing extensively with troubled people" 4 . Gilliland and Roberts suggest some 4 Schmidt, 2003, Classnotes, November 19th. 10 reasons for burnout including large caseloads, lack of worker expertise, demanding employers, unbending institutional rules and procedures, unending paperwork, and 16 hour work days 3. Other factors to be understood when referring to burnout, for the purpose of this paper, include a sense of powerlessness and isolation. "The nature of work that feminist professionals do, and the institutional refusal to fully consider what is involved in our work, can lead to burnout" (Transken, 2003, p. 87). 6. Caring "is a particular kind of relation between two people—a carer and a "cared for" (see also Noddings 1984). It may occur in a brief episode or in a relationship extended over time (p. 160). 7. Compassion Fatigue means the natural, consequent behaviours and emotions resulting from knowing about a traumatizing event experienced by a significant other, also known as vicarious traumatization 6. 8. Counter-transference refers to the "feelings, wishes, and defensive operations of the clinician towards the client" (Barker, 2003, p. 100). Reflexivity/ Transference/ Countertransference are essentially the same concepts within research and clinical practice. 9. Culture can be understood as a network of shared meanings and taken for granted as reality by those who interact within the network (Zapf, 1993, p. 696). 10. Dialectic is a concept that helps us to understand and manage reflexive processes. This is a concept that describes our understanding of all things in relation to each other and within a process of contextual basis. It speaks to the fluid and changing nature of those meanings as they are shaped by social and cultural values (Ritzer, p. 43). It seems that if one understands how systems theory works, in that all units are in fact connected and interconnected, the concept of dialectic processes are similar and related in theory. 5 6 Schmidt, 2003, Classnotes, November 19th . Schmidt, 2003, Classnotes, November 19th. 11 11. Disability as cited in Barker (2003) is the temporary or permanent reduction in function; the inability to perform some activities, that most others can perform, usually as a result of a physical or mental condition or infirmity (p. 121). 12. Empowerment as defined by Gutierrez (1991, p. 201) is a process of increasing personal, interpersonal, or political power so that individuals can take action to improve their lives (as cited in Transken, 2003, p. 86, as cited in Dana Hearne (ed.). 13. Gender "is the cultural or social construction of sex" (Wright, 1992, p. 140). 14. Feminism as described in Dominelli & McLeod (1989) is based in the concept that "there are two types of people in the world, the dominant and the subordinate" (p. 1) and analysis of social relations from this superior-inferior standpoint must be posited in terms of gender and equality. Feminism, in theory, is the intellectual, philosophical and physical resistance against discrimination (oppression and marginalization) including racism, classism, heterosexism, ageism and able-ism. Bartky (1990) wrote that "to be a feminist, one first has to become one". She added that this process of "profound personal transformation" extends beyond simply the "political spheres of human activity", and in reference to the work of Paulo Freiere, alters one's consciousness and intensifies awareness of self and others (Bartky, 1990, pp. 11-12). "Feminists are no more aware of different things than other people; they are aware of the same things differently" (p. 13). Weedon (1987, p. 1, as cited in Durand, 2003, p. 8) provides the following definition of feminism: Feminism is politics. It is a politics directed at changing existing power relations between women and men in society. These power relations structure all areas of life, the family, education and welfare, the worlds of work and politics, culture and leisure. They determine who does what and for whom, what we are and what we might become. 12 15. First-hand experiences shall include, as derived from the Oxford Dictionary of Current English, any "from the original source; direct" (Thompson, 1998, p.327) emotional, physical, mental or sexual experience(s) where a female person was subjected to, witnessed (saw or heard), or intervened in a situation where she perceived herself and/ or her companions, including family members, children, spouse, or other persons to whom she is emotionally attached, to have been in some way threatened, or in danger, and facing negative or stressful repercussion of that situation. 16. Interdisciplinarity (Andermahr, Lovell, & Wolkowitz, 2000) "draws upon more than one discipline". It differs from multidisciplinary in that it has the tendency to blur the confines of methodological boundaries within the disciplines. It is particularly beneficial to analysis of women, gender and culture (pp. 135-136). 17. Interpersonal Violence as defined in Wagner (2008) is a particular form of trauma, specifically, having "experienced either physical or sexual abuse at some point" in one's life. 18. Marginalization (Andermahr, Lovell, & Wolkowitz, 2000) is "an interdisciplinary term", which refers to "the process in which a subject is rendered marginal through the exercise of power" (p. 150). "Within patriarchal cultures women, despite their numerical majority, are marginalized by a range of practices and discourses including employment law and academic disciplines" (p 150). 19. Negative, for the purpose of this paper, shall mean "lacking positive attributes," (Thompson, 1998, p. 595). 20. Northern Rural and Remote Social Work Practice "Hamelin, (as cited in Henning, 2006) identified ten fundamental elements of northernness (latitude, summer heat, annual cold, types of ice, total precipitation, natural vegetation, cover, accessibility, by means other than air, air service, population, and degree of economic activity" (p. 45). Henning noted 13 that the relevance of Hamelin's work in that "he recognizes that the influence of human activity and northernness can change over time (Johnston, 2004, p. 2 as cited in Henning, 2006, p. 45). 21. Patriarchy is the focus of "men's power, authority and dominance over women in the economic and domestic workplaces" (Dahlerup, 1987, p. 95 in Baines, Evans, Neysmith 1991, p. 19). Particularly important to an understanding of patriarchy is women's role in reproduction-giving birth and rearing the next generation- although feminists differ in their interpretations and their emphases (p. 20): ".. .all human societies are patriarchal in that they are segregated by sex such that women are oppressed in social and political institutions; they divide productive and reproductive labour by sex and discriminate against women economically; they privilege men over women generally, guaranteeing men greater and nonreciprocal access to women's material and immaterial resources; they value men and masculinity more highly than women and femininity; and their discursive and symbolic systems centralize, standardize, and normalize male subjectivity and points of view while casting women as the objectified other (Payne, 1996, p. 394, as cited in Henning, 2006, pp.3-4). 22. Polis is discussed by Sass (1998) as a crucial space within work environments where there is a conversation without pre-assumptions and preconditions (Sass, 1998, p. 26). Here workers openly discuss their experiences and feelings and moods which inform them. This is the condition for the possibility of political action and the saying of " n o " to dangerous conditions. This is the negation of negative working conditions. It is a moral response to the objectification of workers, their superfluity and commodification. Aristotle referred to such a space as the polis (p. 26). 14 23. Polycentric, means that the social worker may draw knowledge from an eclectic, multidisciplinary source. In other words there are bits of information, outside of the traditional field of social work that might help the social worker in her analysis of a perceived problem. The social worker might adapt information from studies that are useful from such disciplines as psychology, sociology, anthropology or gender studies (Collier, p. 35). 24. Poverty, for the purpose of this paper, shall be defined, as outlined in Barker (2003, p. 333), poverty is the state of being poor or deficient in money or means of subsistence. People who are impoverished may be considered transitional poor (a brief, temporary poverty related to specific environments in one's life or environment), marginal poor (moving in and out of poverty because of job insecurity, inadequate skills, or limited education), and residual poor (long-term and intergenerational poverty). 25. Power is "the process of accruing and maintaining influence (and is).. .measured by the extent to which another's activities conform to one's preferences" (Mondros & Wilson, 1994, p. 227, as cited in Geisbrecht, 2003, p. 157). 26. Psychological Oppression as defined in Bartky, (1990) "can be regarded as the 'internalization of intimidations of inferiority"' 7 (p. 22). 27. Reflexive Process "Ahem (1990) provides a further conceptualization of reflexivity, one that involves two processes; self-reflection and the subsequent identification of the researcher's feelings and preconceptions; and second, the ability to put aside (emphasis added) these feelings and preconceptions (as cited in Cutcliffe, 2003). "In the process/relationships with each other and with the text production we recreate and redesign some aspects of our selves as we invent the books. We design the books and they redesign us" (Transken, 2003, p. 11). 7 Joyce Mitchell Cook, paper delivered at Philosophy and the Black Liberation Struggle Conference, University of Illinois, Chicago Circle, November 19-20, 1970, as cited in Bartkey (1990). 15 28. Reflexivity "can be defined as thoughtful, conscious self-awareness". "The reflective ethnographer does not simply report 'facts' or 'truths' but actively constructs interpretations of his or her experiences in the field and then questions how those interpretations came about" (Hertz, 1997, p. viii as cited in Finlay, 2002, p. 532). "The researcher strives to capture some of the connections by which subject and object influence and constitute each other" (p. 533). The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice there is little we can do to change until we notice how failing to notice shapes our thoughts and deeds (Laing, as cited in Zweig & A b r a m s , 1990, p. xix). 29. Repercussion, for the purpose of this paper, shall mean "indirect effect or reaction following an event or act" (Thompson, 1998, p. 768). 30. Social Class as described by Oilman, are "reified social relations" or "the relations" between men [that] have taken on an independent existence" (1976:204-205 as cited in Ritzer, 2000, p. 64). "Social classes arise out of the acts of production; people come to reify classes, and as result these classes come to have a life of their own that constrains the actor" (p. 64). 31. Social worker, as defined by the Social Workers Act (1979), is a person who has these traits: The qualifications will include 1) A bachelor's or master's degree in social work; or 2) a degree or certificate deemed by the Board to be equivalent to a master's degree in social work or the postgraduate degree in social work; or 3) to be a "registered social worker" or "professional social worker" in another province where the standards are not less than the minimum standards prescribed under this Act and regulations (R.S.B.C., c. 389). sic. 16 32. Ttansference refers to the transfer of positive and negative feelings/emotions from clients to clinicians (Barker, 2003, p. 439). 33. Trauma, "as used within constructivist self-development theory (CSDT) is a process definition" (Pearlman & Saakvitne, 1995): We define it as the unique individual experience, associated with an event or enduring conditions, in which, (1) the individual's ability to integrate affective experience is overwhelmed or (2) the individual's experiences a threat to life or bodily integrity. The pathognomonic responses are changes in the individual's (1) frame of reference, or usual way of understanding self and world, including spirituality, (2) capacity to modulate affect and maintain benevolent inner connection with self and others, (3) ability to meet his psychological needs in mature ways, (4) central psychological needs, which are reflected in disrupted cognitive schemas, and (5) memory system, including sensory experience (p. 61). 34. Vicarious Traumatization, as defined in Pearlman & Saakvitne (1995), "is the transformation in the inner experience of the therapist that comes about as a result of empathetic engagement with client's trauma material" (p. 31). 17 CHAPTER ONE T H E O R E T I C A L PERSPECTIVE FOR C O L L E C T I O N A N D ANALYSIS OF D A T A Cultural Studies "Cultural studies is an extremely valuable tool" for social researchers to utilize daily "because it is a sphere in which class, gender, race and other inequalities," including dis/ability "are made meaningful or conscious" (Henning, 2006, p. 9). "Self-reflexive autoethnography has been used relatively widely in cultural studies" (Saukko, 2003, p. 86). "Cultural studies gives the female audience a place to discuss the meaning of caregiving because the cultural economy does not circulate the same way as wealth does in the financial economy" (Fiske, 1987, as cited in Henning, 2006, p. 11). Hochman (2004) wrote "the words tell us who is owned, and who is free, who really counts and who is merely secondary" (as cited in Shaw &Lee, 2004, p. 320). For the purposes of this study, I will be incorporating literature from multiple sources and genres. There will be some authors whose work I refer to more frequendy. These include the work of Baines, Evans & Neysmith (1991), Denzin (1997, 1989), Denzin & Lincoln (2003,1994), Foucault (1984,1972), Mackelprang & Salsgiver (1999), Pearlman & Saakvitne (1995), Reinharz (1997, 1992), Sass (1998), Saukko (2003), Transken (2004, 2003, 2000), and van Mannen (1990, 1984). Hermeneutic Phenomenology In phenomenological research the emphasis is always on the meaning of lived experience... "borrow" other people's experiences and their reflections on their experiences in order to better be able to come to an understanding of the deeper meaning or significance of an aspect of human experience, in the context of the whole human experience.. .we wish to understand what being.. .is like for this or that person as an aspect of his or her life and, therefore, by extension, as an aspect of the possibilities of our being human" (van Mannen, 1990, p. 62). Spiegelberg 18 (1982) also explained that descriptive phenomenology is concerned with meanings (as cited in Coldwell, 1999, p. 30). "Phenomenological human science begins in lived experience and eventually turns back to it" (van Mannen, 1990, p. 35); we are able to collect the data from the participant's stories, uncover the meanings buried within the words and write the rich descriptions of these lived experiences. We then bring the analyses back to the respondents to have them confirm or correct our interpretations. If we are effective in capturing the essence of the described experiences, evoking emotion and recognition, it is then we become successful in researching the specific phenomenology we sought to examine. Saukko (2003) wrote, "slighdy differendy, rhi2omatic understandings of dialogue helps to flesh out both commonalities and contradictions between different views, paving the way towards a nuanced research practice and action plan..." (p. 78). She elaborates on this: The question that these contradictions and challenges raise is whether we can still find some common ground to determine what constitutes 'good' or 'valid' research. In traditional methodological parlance, 'validity' is the beginning and end of all research, referring to a series of litmus tests that determine whether the research is 'true' or 'objectively' describes how things 'really' are. The current discussions point out that there are multiple realities, raising the question, whether research is a matter of opinion (p. 15). van Mannen (1990) writes that "lived experience is to the soul what breath is to the body" adding that "lived experience is the breathing of meaning" (p. 36). He further elaborates "in the flow of life, consciousness breathes meaning in a to and fro movement: a constant heaving between the inner and the outer, made concrete.. .Thus a lived experience has a certain essence, a 'quality' that we recognize in retrospect" (p. 36). One could argue then that the written product of hermeneutic phenomenological research is 19 the means by which a researcher captures the essence of the participants' souls. When performed rigourously and reflexively it serves to effectively breathe life into, capture and share the richness and meaningfulness of that which is being examined. It is contrary to what much other research ignores in its fixation with quantification. Phenomenological research is not so different from the ocean, in its liquidity, an ever- changing, living and breathing entity. It is unfixed, and immeasurable, yet recollected in memories and pictures, fro2en timeless, if only for a moment. van Mannen (1990) refers to Brown (1996) when he argues that similar to poetry, phenomenology is comfortable with silence as it is comfortable with voice. Specifically, "it wants to be implicit as it explicates" (p. 131). He further states that we must be sensitive and attentive in order that we do not fail to hear what is being said from within this silence, that we don't "miss the forest for the trees", for example. If as researchers, we fail to comprehend what is being offered from between the lines, then the misfortune is that we fail to capture the essence of what has been shared. The greater tragedy is that this also lends itself to the further silencing of many. Critical Social Science Perspective I will also utilize aspects of Critical Social Science (CSS) as illustrated in Neuman (2003): "social science as a critical process of inquiry that goes beyond the surface of illusions to uncover the real structures in the material world in order to help people change conditions and build a better world for themselves" (2003, p. 82). "Versions of this approach are called dialectical materialism, class analysis, and structuralism" (p. 75). "CSS is often associated with conflict theory, feminist analysis, and radical psychotherapy" (p. 76). "Freire's Pedagodgy of the Oppressed (1970) also falls within the CSS approach" (p. 76). 20 The critical approach uses praxis to categorize theoretical applications. CSS enables the researcher to utilize theory within her research and adapt the applications to make the theory more relevant to the problem: "Praxis means that explanations are valued when they help people really understand the work and to take action that changes it" (p. 80). One goal of my research is to empower women within the social work profession. "CSS holds that knowledge is power" (p. 81). Similarly, a participant in this study wrote, "I would change how people are educated. Education is power.. .gain strength from other's journeys" (2009, participant interview, Venus). Saukko (2003) explains how critical analysis is useful in our research as it "eschews individualist strategies of challenging self-constitution and stresses that self-transformation needs always to be understood as part of social and collective change" (p. 87). "The critical science approach argues that social reality has multiple layers... the critical researcher questions social situations and places them in a larger, macro-level historical context" (Neuman, 2000, p. 78). Saukko, 2001 also recognizes and welcomes potential similarities and contradictions, in discussions of 'rhizomatic' analysis and 'polyvocality' within lived research 8. The data was analyzed first from a micro-analysis, in relation to the individual respondents. As the themes emerged it became evident the participants described many similar experiences. I interpret this to imply that further research is necessary regarding women's experiences of invisible illness/disability. And it would be beneficial to better understand the specific challenges women experience negotiating the various systems. This is a qualitative, exploratory study, of the lived experiences of six women who have an invisible dis/ability. The ability to generalize findings and to infer cause and effect, to a population outside the parameters of the study, is limited and is not the goal of this research. 8 Also these might soon be referred to in feminist circles as "polysensualities" as coined by Cathy Denby, Socw603 Class notes (2003). 21 Feminist Perspectives Neuman, 2000, states that Feminist research is action-oriented and is largely conducted by women (p. 82). Nielsen (1990) wrote that feminist research is "grounded in older positivistempirical tradition and in newer post-empirical one.. .and represents a fundamental shift away from traditional social science methodology" (p.l). Coldwell, (1999) refers to Reinharz (1992) when she writes that "feminist research recognizes that women are worth researching 'as individuals and as people whose experience is interwoven with other women'" (p. 24). And Coldwell agrees to Reinharz' (1992) suggestions that feminist research utilize a variety of research methods to illustrate women's experiences. Feminist research has been criticized for its failure to acknowledge issues specific to poor, working class, and visible minority women within the literature, and because much of the present feminist literature was written by white, middle and upper-class feminist researchers, it does not yet fully, reflect the layers or 'polyvocality' of women's subjective experiences of domination, subordination, and oppression. Specifically, as described in Meeksosha (1999), feminist work has not managed to portray an accurate or fair illustration of the "intersection of gender and dis/ability" and how this has implications pertaining to the "subordinate" status of women and the disabled and how we define and understand issues about the body (p. 174). She also wrote about the absence of women with disabilities in academia and research. Similarly, Wagner, Acker, & Mayuzumi (2008) refer to Titchkosky (2005) in their exploration of "those differences called 'disability' are typically lived and studied only as an individual problem and are not regarded as an integral part of our educational lives" and that a "feminist disability studies perspective, enables us to explore "disability as an absent presence within the academy" (p. 61). They further describe disability as a "complex body space" in "constant dialogue with culture" (p. 63), and that it is "a space of interpretive interaction to examine the everyday" (p. 65). 22 The tendency of feminist literature to explore phenomena as it relates to gender differences between women and men fails to provide multi-vocal, subjective accounts of the experiences of many women, whose voices remain unintentionally, but effectively silenced. Instead, I hope this research reflects the work of Saukko (2003) in that it becomes a genuine exploration and analysis of the existing intersections impacting the lives of women who have worked within the social work profession, from a variety of discourses including dis/ability, selfimage, economic status/class, and gender, and that it does this in a respectful manner. I employed a "polycentric" (Delaney, Brownlee & Zapf, 1999, Saukko, 2001) feminist perspective, to help illustrate how oppression is structurally manifested against women from within the profession of social work. Using a variety of lenses allowed analyses of the multiple intersections of gender, class, dis/ability, socio-economic status and the gamut of "isms". This enabled me to illustrate how the existing contradictions between literature and practice realities are non-conducive to the positive health of women, and to retention of social workers in northern remote communities. "Radical feminists find the roots of patriarchy in women's reproductive capacity and the control men exercise over it" (Baines, Evans, & Neysmith, 1991 p. 20). Marxist feminists analyze women's inequality from a gendered basis of access to private ownership and means to production of goods. This analysis does not specify how the dynamics of race, ableism, poverty, ageism, heterosexism exist and further impact women's options within a patriarchal, classist system. "Many feminist writers maintain that the wage earner/ breadwinner/ citizen discussed in mainstream perspectives, whether stated explicitly or implied, is almost always considered to be male" (p. 210). Brown (1994) describes this: The feminist technique from the women's liberation movement of consciousness raising was a methodology for making the personal political by exposing isolated women to one 23 another's experiences and drawing forth the secrets that women had held in the belief, fostered by patriarchy and often encouraged by mainstream psychotherapy theories, that they alone were uniquely flawed in some manner. Thus feminism has a powerful deprivatizing force in calling for the secret experiences of girls and women within homes and families to be brought to light, exposed as manifestations of a male-dominated society at work, and used to illumine the lives of men from a new vantage point (p.50). I will also be using what Swigonski (1994), in reference to Harding (1991, 1987) and Harstock (1983), describes as "Feminist Standpoint Theory" which is rooted in Marxian analysis of the conditions of the working class (Swigonski, p. 390; also see Eichler, Larkin, & Neysmith, 2000). Swigonski further explains that "standpoint theory begins with the idea that the less powerful members of society experience a different reality as a consequence of their oppression" and they "must be attentive to the dominant class as well as their own in order to survive" (p. 390). Consequendy, "this gives them a double consciousness" (p. 390). Bartky (1990) expands this to say that "feminist consciousness is a consciousness of victimisation" (p. 15) and thus is both "consciousness of weakness and consciousness of strength" (p. 16). To acknowledge that we have been subject to injury then we also realize the existence of power and possibility of personal growth, which releases suppressed energy. Swigonski further extends her analysis of feminist standpoint theory to "encompass social work's commitment to the empowerment of all oppressed groups which is consistent with bell hooks' analysis of the interlocking nature of all oppressions" (p. 390). Bartky, (1990) elaborates additionally that "feminist consciousness" is "a litde like paranoia" (p. 18) when she explained how when we consciously begin to recognize fully (almost as if an awakening occurs) "the full extent of sex discrimination and the subdety and variety of the ways in which it is enforced" (p. 18) new feminists begin our journey into cra%y-making. "Its agents are 24 everywhere, even inside her own mind, since she can fall prey to self-doubt or to a temptation to compliance. In response to this, the feminist becomes vigilant and suspicious" (p. 18). Similarly, we are unable to uncut ourselves, once the bleeding begins, and it is equally impossible that we unknow a secret... A feminist disability studies perspective essentially blends together relative elements of Marxist, Feminist Standpoint, and Radical theories with elements of disability/body theories which enables exploration and interpretation of rich data, so as to capture its essence and profundity. This depthful, critical analysis provided the language in which my findings have been reported. By illuminating the intersections of the multiple oppressions impacting of a variety of women who have experienced invisible illness/disability, in and out of social work, hence began the process of weaving of a quilt, more accurately describing their experiences. In her book Reclaiming Indigenous Voices and Vision, Marie Battiste (2000) reflects the concepts put forth by Reinharz regarding the essence of the feminist perspective. First Nations and feminist perspectives both seek to give voice to those who have been silenced and both perspectives attempt to do a re-humanizing and consciousness raising effort that ultimately reflects the work of Paulo Freire (1983; 1974; 1973). Both perspectives acknowledge that research is an ongoing process and that it is not a conclusive end to a means. Acknowledging that stories are layers like the generations of our ancestors and sisters before us, we all are connected and from uncovering the untold stories, the research, we are more able to add to the unfolding picture that becomes visible. Both perspectives recognize that scholarship and academic status are not what make for credibility of research, but rather it is the telling of the story, and from whence the story originates, that in fact validates the research. Neither feminist nor First Nations perspectives seek to simply answer questions, but rather both 25 seek answers within the process of reclaiming lost voices. Many of those voices were lost in translation or taken out of context and misconstrued through patriarchy and colonization. Locating Myself within the Research "The universe will reward you for taking risks on its b e h a l f (Cameron, 1992 p. 63; also see Gawain, N.D.; Transken, 2004). Meekosha (1999) writes "reconstructing subjectivity is risky business—we might be seen as spectacle (p. 166). I accept this challenge and I dare to include segments of my own journey, from the perspective of a white-skinned, Metis, working-class, blue-collar, heterosexual, feminist woman who has lived much of her life in varying degrees of poverty, within this research. I am/was a social worker. And I have been living with a variety of dis/ability and violence/trauma/abuse induced challenges my entire life. My experiences with the progression of ever-emerging challenges is what brings me to this place... Atwood (2002) refers to Transken (2000) illustrating how we sometimes write from within our shadows: "Possibly then, writing has to do with darkness, and a desire or perhaps a compulsion to enter it, and, with luck, to illuminate it, and to bring something back out to the light" (Atwood, p. xxiv). A substantial portion of this paper has been written from the shadows of my own psyche. This was unintentional at first, but as the research emerged, and learning happened, it became imperative to acknowledge and honour our shadow selves as it is often due largely to this darker consciousness that we find strength to persevere and endure. For without a sense of humor and the ferocity of a lioness, we might not have otherwise survived, that we expose our bleeding flesh to you: ... I also asked them what they thought of the discourses that define and treat the conditions and them. The intention with this approach was to invite the women to reflect on their experience, and thereby occupy the role of the 'knower' and not only that of 'the known' (Saukko, 2003, p. 91). 26 "Processual Methodology" Maynard (1994) describes "one of the hallmarks of feminism is the legitimacy of women's own understanding of their experiences" (p. 17; also see Davidson, 2001). In a feminist study of agoraphobic women Davidson (2001) utilizes "processual methodology" and ethnographic concepts including the organic intellectual, to empower the participants by interviewing and analyzing the data using the same language as it was expressed by the women, thereby qualifying each as expert'in her study. Davidson's study reflects what Maynard (1994) describes in that when participants feel that their participation is a valid contribution to social change, the interview process can have therapeutic benefits (Davidson, p. 165). The concept of 'processual methodology' is beneficial to women's studies because as we witness each other's stories, sharing intimate and personal details (often of a painful nature), the dynamics inevitably change and we ultimately engage in the journey together, not one-over-anddominant over the Other, but as one-to-one, as partners, as equals. The shared experience can be validating when the distance between researcher and interviewee is minimized in this way. And essentially, when as researchers we reciprocate in this process, there is opportunity for an A-ha moment(s), in which we identify with aspects of the dialogue. Thus, as we gain a deeper understanding of the lived experiences, and this can be equivalent to momentary 'token' membership, as in this moment we are accepted by the group. 'Processual methodology' provides the opportunity for reciprocal sharing, thereby allowing us to actively contribute to the process, and validates our position of equality rather than dominance, lending itself to "mutual understanding" (Davidson, 2001, p. 168) of the shared meanings. Davidson writes that "humour often entails a form of dramatic irony", and that it often eludes to a secret "knowledge about something or someone" (p. 169). More importantly, she describes that when someone has "not lived through" or "had the experiences recounted to 27 them, they will inevitably fail to find them funny, indeed they may not even recognize them as a joke at all" (2001, p. 169). She also describes that "jokes can act as a perfect indicator of belonging to, or being excluded from, shared community of meaning" (p. 169). "For the 'outsider', it can come as surprise that subjects frequendy discuss difficult issues with a remarkably light touch" (p. 173). In my own experience with invisible dis/ability, humor is a useful coping mechanism, as is the use of metaphor. Humor and metaphor were also littered throughout the interview transcripts. But typically, as indicated by the participants in this study as well as in my numerous off-the-record conversations with women in a variety of settings, neither humor nor metaphor is typically appreciated, acknowledged, or comprehended contextually, by medical or agency professionals. Perhaps what I found so compelling about Davidson's article was its particular relevance to this study. The genuine reciprocated sharing in a language mutually understood (and verified) in the interviews between myself and the participants seems to imply that there was 'shared community of meaning' as presented in this article. There were no 'inside jokes' (to which I felt excluded). In her study, Davidson (2001) discusses the use of purposeful reflexive humor as a means by which to conduct interviews, while simultaneously reducing the traditional "objective distance' or power imbalance between researcher and participants" (p. 166). She added that in order to successfully achieve this desired power balance, a "comfortable relationship" must occur at some point, "between the researcher and interviewee" (p. 166). She concludes that this "processual methodology" is required in circumstances where "managing the research process is often as much a matter of coping with as directing change" and she found that this was especially useful when the participants had strong group cohesion, with shared interests and experiences, such as "those suffering from specific disabilities (p. 164), as was the situation in my study. 28 My research is an exploration of the experiences of women who have found themselves caught somewhere between able and disabled. For me, participating in the triumphs and tragedies encouraged me in my own journey, and unexpectedly, I was inspiring to the participants: "Silence is the condition of one who has been dominated, made an object; talk is the mark of freeing, of making one subject" (hooks, 1989, p. 129). And as Davidson (2001) points out, "humour is then used to linguistically manage what sufferers themselves perceive to be an 'abnormal' state of affairs" (p. 173) despite potential offensiveness to Others. 29 E X P L O R I N G T H E LITERATURE: PART I C A U T I O N : Social Work Is Hazardous T o Your Health! An Historical Overview of the Profession of Social Work "Social work evolved from women who wanted to give more power to the disadvantaged, the poor and the rejected" (Rondeau, 2002, p. 217). Individuals and groups of women wanted to make differences in the lives of those less fortunate. "Jane Adams and the first University Settlement in Chicago attempted to do this" (p. 217). Transken, (2003) asked, "how did we begin with the goal of empowering women and arrive at this outcome of violating women" (p. 87)? An interesting discussion of altruism written by Benzon (2003) illustrates that "what we observe in animals as well as humans, is that individuals often do things that benefit the group but that cost them individually" (p. 36). Essentially, by becoming visible targets to predators, "these individuals are more likely to be killed than others in the group" (p. 36). Benzon offers further that "groups containing altruistic individuals are more likely to survive than groups without them", and he proposes that "this might explain how altruism can be inherited from one generation to another" (p. 37). In addition to what Benzon suggests, I argue also that social work is especially ripe with altruistic energy to its core, in that by nature and/or nurture, altruism and self-sacrifice accurately describe the character of many women working within the profession. This will be discussed throughout this thesis. Within the profession of social work there is a great deal of diversity. This diversity is like a maze 9. This maze is constructed of strips or sections that when joined together, become whole. For example, there are strips of social work that may be associated with the Christian 10 Charity movement, such as the Salvation Army, community missions, and church based outreach 9 Transken, S. (2003). Correspondence. This type of social work would reflect the early social work of Francis Perkins (Sass, 1998, p. 23). 10 30 programs. And there are strips that might be associated with the Settlement House Movements 11 , such as anti-poverty agencies, and homeless shelters. Gustofson (2000) and Transken (2003) identify that strips perhaps belonging to the Feminist activist movement 12 would include sexual assault treatment centres (SATs) and (SACCs) sexual assault crisis centres (p. 127). There are also strips of the social work profession that may be associated with social control and social containment. Examples of these would include child protection, probation, parole, and corrections agencies. And the Canadian Census (1996) and (CASW, p. 7) indicated that 9 3 % of those in the social worker occupational category are employed either in the health and social services (74%) or government industries (19%). Relatively few social workers are employed in private practice offices, but the number almost doubled between 1991 and 1996. Historically social work has had the tendency to abandon its sisters who were too far to the more radical, risque side of arguments. These women are essentially shunned or silenced by their organizational professional bodies and not celebrated for their attempts to fight for the rights of working class women. Women, such as Emma Goldman (1983) advocate for the process of unionization of women's rights, safe sex, and birth control issues (Transken, 2003) but they are not embraced by the social work profession, their sisters, despite their countless hours of labour, lobbying for the rights and privileges that we take for granted today. Rather, they are jailed, and abandoned by their social work sisters for being too radical, un-professional and perhaps unladylike. They were excluded from celebrating in the accolades given to other women, more suitable to the profession of social work. This phenomena of martyrdom illustrates what Benzon (2003) referred to as "altruism", in that some sacrifice self for the benefit of many. It continues today within the social work profession with the "policing" of girls and women which Baines, Evans, & Neysmith (1991) 11 12 This is reflective of the work of Jane Addams. This is reflective of the work of social-Marxists, Florence Kelly and Emma Goldman. 31 described as "socialized encouragement" and "techniques of regulation" including "subde, helpful pressuring and monitoring of behaviors and attitudes that are built into daily norms and interactions.. .Girls ate.policed to learn their lessons of caring and pay the attendant costs" (p. 123). Frankly, litde has changed in that social work continues to abandon its sisters who are too radical or too feminist. Those of us who advocate too loudly and too passionately are labeled with phrases such as "menopausal", "pms" and "cranky", "bitch", "man-haters" and frequendy we are viewed in a dehumanizing manner which equates us to our body parts and functions, or lack thereof. Social work leaves an ugly taste in the mouths of many social workers, who instead prefer to associate with schools of sociology or gender, women's, and equity studies. The unflattering media portrayal of social workers, whether in newspaper articles or cinematic portrayals, is reflective of this. Sadly, these images are not always far from the truth. But more unfortunate is the fact that there are many good social workers practicing in relative isolation, with little support, encouragement or nurturing from employing agencies or colleagues. Sometimes there is no-one else working alongside them. And sometimes these social workers are too far removed from the agencies' administrative mandates and they are consequendy viewed as deviant: i am a hairy fuchsia elephant possibly from a future galaxy my rage is glorious, magnificent, glimmering but scraggly grey chickens peck, peck, scatter, peck peck at my huge boots & their noise irritates me. the edges of this town are visible only from my eye level & position. I see no other fuchsia elephants; I never forget i could crush these chickens or kick them but that is outside of my nature & futile because there is an infinite supply of them anyway, every which way chickens populate & dominate this sullen terrain & I ask - which way to where the herds of snimmering fuchsia elephants graze? remember: elephants have excellent 32 memories, are led by the oldest female, are loyal only to their own, live a long time & may be on the verge of extinction, sadly some fuchsia elephants survive only by submitting to the depleting demands of the circus circuit, fuchsia elephants certainly cannot blend into the chicken crowd (Transken, 2008, p. 222). Referring to Mullaly (2002) Transken (2004) described how it is that despite social work's outspoken commitment to social change and social justice, "its members are still susceptible to oppressive practices and to reproducing dominant-subordinate relations — not only with the people they serve, but also with each other along lines of gender and race (and other social divisions)" (p. 22). Production Equals Destruction of the M a s s e s . . . Contrary to the "Marxist assumption that people need to work cooperatively" in order to get what they need "to survive", capitalism is structured in such a way that instead forces workers into an alienated state of "outright competition, and sometimes conflict, with each other" as a means by which "to extract maximum productivity and to prevent the development of cooperative relationships" (Ritzer, 2000). In this way, capitalism structurally implements isolated working environments which results in hostility directed among and between workers and their peers, deflecting hostility that would more appropriately be aimed at organizations (Wright, 1992, p. 56). Further to this, Obholzer, & Roberts (1994) extend their analysis of organizations and suggest that the interpersonal structures within many agencies have adapted a somewhat familial dynamic, and that employee conflicts are sometimes seen are "more akin to sibling rivalry between brothers or sisters competing for resources and power", resulting in "interpersonal difficulties between agency members" (p. 126). Adams and Crawford (1992) and Obholzer & Roberts (1994) similarly point out a marked increase of what appears to be scapegoating in 33 agencies wherein specific individuals are targeted, and subjected to bullying and other abusive conditions, resulting in those employees leaving the workplace. Social workers continue to advocate for their clients and strive to provide client-directed services by stretching and bending policies in order to do so. They often work long hours over and above the requirements of their positions. They do so because of a desire to make a difference: Would you lie for your clients? Would you take risks that could leave you unemployed and stigmatized among your professionally accredited peers? Would you look the other way when it meant courage was required? How fare "would you go? How far would you want someone to go if it was your rent money; your child; your loved one; your future; your dignity; yout health; your coreself.. .(Transken, 2002, p. 80)? But do to the reality of inadequate funding and competitive work environments, many women working in social work are unkind or marginalizing to each other. Thus, in a profession where 80 per cent of the workers are female, (Gibelman, 1998[1995]) there often is little compassion amongst colleagues. Instead, these women work in a profession where the underlying principles are both innately assumed and legislated to be nurturing, caring, concerned for humanity and empowerment, have succumbed to the capitalist creation of battles for funding, and permanent positions, within agencies that offer nothing of the core concepts that likely brought these women to this profession in the first place. Communities of Women and Social Work To help explain some of the underlying influential dynamics within the spheres of women and social work, I have borrowed literature from social geography, a branch of human geography that is interested in an historical analysis of social processes, including the role of gender, in the development of community, and the way social resources and phenomena are 34 distributed (Halseth & Sullivan, 2002). Incorporation of a social geographical framework provided some thoughtful insight and allowed me to realize a variety of contributing factors that might otherwise be less visible from the analysis, including geography as it relates to community, and the relevance of social capital and social cohesion in gender studies. Halseth (2000) summarizes the concept of social capitalas "the outcome of individuals working together in groups" (see also Sullivan, 2002; Hofferth and Iceland, 1998; Wall et al., 1998). Halseth (2000) defines Social cohesion as "the process of the interaction of individuals working in groups" (p. 101). Sullivan (2002) describes two main types of social cohesion as "bridging, which refers to linkages made between groups" and "bonding which refers to relationships within groups (p. 90). Referring to Flora and Flora (1996), Putnam (2000), and Le Blanc (2001), Sullivan describes the benefits of social cohesion within communities to include favorable social outcomes, strong economic performance, and less crime (p. 90). Referring to Portes (1998; 1999), Halseth (2000) describes that the downside to strong group cohesion is that it can lead to the exclusion of newcomers or those with conflicting ideas or goals, and associated with the potential for exclusion, is the demand for group conformity. Halseth & Sullivan (2002) discuss place-based and interest-based communities. Collectively, women share many of the qualities that define both types of community and I have expanded the concept of community to make the argument that women are then effectively both a placebased and an interest-based community. This argument intensifies when the community of women shares a profound common concern such as invisible illness/dis/ability: "Communities of interest are bound together by an identification with a common issue.. .they are held together by sets of relationships and personal ties... cohesive bonds may form which are not linked to direct face-to-face interaction" (Halseth & Sullivan, 2002, p. 8). Halseth & Sullivan (2002) explain that "place based communities can become even more important in rural and small town British 35 Columbia, where large distances separate settlements" and that bonds between residents in small towns are reinforced when they share common interests such as employment (Halseth, 1998, p. 7)I argue that the profession of social work is an interest-based community, in that the functions of community "support both individuals and groups". Halseth & Sullivan (2002) illustrated that "it is through community that individuals organize their daily lives and make sense of the issues and concerns they encounter...under pressure people may energize their community bonds and membership to meet challenges" (p. 7). Within the communities of social work and women, exists a variety of similar and conflicting personalities, ideologies, philosophies, agendas, and experiences. Further to this, within the profession of social work, the power dynamics, including "policing" and "guilting" that are employed to enforce cohesion frequently result in the negative consequence of reducing social capital, (the relationships between the w o m e n / workers) and as Halseth (2000) describes, "social capital is something which must be maintained and nurtured in order to be effective". Additionally, if women are socialized, individually and collectively, "to seek and value social connection, sociality and moral ideals of care and nurturance" and are therefore "bound by a sense of community" described further as a type of un-chosen, relational attachment discovered through a sort of subjective positioning, as described by Friedman (1989), then the negative attributes of the capitalist system, which works to divide and conquer in order to increase production, would instead be reduced due to a breakdown in community spirit (1989, p. 105). And if women, by definition, are a community, and collectively they work within the parameters of the community of social work, then as per the dynamics of social capital and cohesion, failure to conform to a prescribed agenda, may likely result in exclusion and/or reprimand, which is noted as a negative outcome of social cohesion. (This is exactly what happens to many women 36 within the profession according to their descriptions). By dehumanizing and negating the innate social, physical, economic, and spiritual needs of the community itself, in this case the community of women, (more specifically, dis/abled women) and the community of social work, a reduction in production, contrary to the desired capitalist outcome, is produced. Ultimately, this also results in a further reduction of social cohesion, if we regard social worker burn out and illness, and overall poor working conditions as described by many women. Referring to Schulgasser (1999) & Astone et al (1999), Halseth (2000) explains that social capital is different from other types of capital because "it will degrade with lack of use and it is not so readily transferable" (Halseth, 2000). This negative cycle of social capital and cohesion then, is counter productive to social worker retention as well as it is not conducive to women's health. Neither does this practice/ process of human engagement measure up to capitalism stated goals of 'production'. Frankly, this lose-lose system is a prescription for failure. Structural Domination Patriarchal structures that govern our organizations ensure that women remain in subordinate, dependent positions within those agencies. The legal system contributes to the oppression of women by keeping them both dependent upon a partner for financial support as well as its policies effectively keep women poor outside the confines of the institution of marriage, forcing many women to remain in abusive partnerships for fear of financial destitution. Funding cuts to programs accessed and operated by women make it so that competition becomes ferocious between agencies competing for the monies to operate their programs. This further exemplifies the divide and conquer strategies cuntrolling women's behavior. Overall patterns are in place (on an individual level and on the larger organizational level) that we compete for the scraps that are offered to us because we legitimately fear that there is nothing else! It is my opinion that the oppressive, patriarchal, and classist structures that are in 37 place to insure the dominance of the male-centered gaze in the profession of social work are the very structures that work against women in our struggles with invisible dis/ability. I argue also that many women are led to careers in social work because of life histories involving trauma, neglect and abuse. I suggest that these women either experienced these injustices first hand, or they were directly involved in assisting loved ones through such ordeals. I am not suggesting that to become a social worker, a woman must have endured lifelong neglect or abuse, but that the likelihood that she became a social worker increased if she had direct personal experience with these issues. It is my opinion that her exposure to trauma likely contributed to and shaped her decision to become a social worker. It is unfortunate then, that in women's genuine attempts to assist those who are disabled and struggling, that women continue to be subjected to trauma, neglect and abuse from within the very profession that they turned to both for assistance and sustenance. The very nature of what influences many women to become social workers is exactly the same structural beast that dismissed or diminished them in the first place. Rather than make the lives of other 'women less uncomfortable, they are re-victimized, systemically discouraged and abandoned by their peers, and left to fend for themselves within the system that offers litde compassion or compensation. It seems that the old saying, "if you can't beat them, join them," is appropriate. It is no wonder many of our sisters make decisions to work for their paycheques, ask few questions, make no waves, and look forward to benefits and retirement pensions, all the while praying not to become "the one the wolves pull down" ". Yet despite the reality for many social workers, "the primary mission of the social work profession is to enhance human well-being and help meet basic human needs of vulnerable, oppressed, and poor people" (NASW, 1994, as cited in Hepworth, Rooney, & Larsen, 1997, p. 13 (Garth Brooks, No fences, 1990, "Wolves"). 38 4). The theme for National Social Work Week, 2003 14, was "Social Work for Social Justice." CASW issued a statement on non-violence in February, 2003 u, proposing that social workers strive for "continued commitment to social justice, peace, and non violence" (2003, CASW). This contradiction is almost unfathomable. Consider this; Hill (1996) argues that "class also has been muddied by the assumptions that we make about it: that people are the class that they deserve to be., that class is correlated with how hard one works or how smart one is, that class is primarily a matter of income or owned assets rather than of access" (p. 2). Similarly, Coll, Cook-Nobles, & Surrey (1997) define "permanent inequality" as "unequal due to characteristics that are ascribed at birth such as race, gender, class, nationality, or religion" (pl85) 16 . One might argue that the potential to escape this prescribed sub-standard existence is futile for all but a few fortunate women. The unfortunate rest of us rather, if we take to heart what Hill & Rothblum (1996) describes, are fatefully doomed to the hum-drum of the working-class, drowning in destitution, disadvantage, depressed, undereducated lives threaded with of a multitude of abusive circumstance. Social workers, most of whom are women, are included in the realm of the disadvantaged and oppressed, and many of us have been struggling with situations of oppression and marginalization. We have also been socialized to gravitate to positions of employment where we are expected to provide the caring for others, but we have not yet successfully managed to find adequate caring for ourselves. During our careers, many of us have struggled with issues of illness/ dis/ability of an invisible nature, and we are subjected to further marginalization, oppression, and emotional and epistemological violence within this profession that claims to respect human dignity and self worth. But when we complain, we find ourselves fighting losing 14 I began my MSW journey at UNBC in 2003. See Succulent Supplement /Appendices Section at end of thesis. 16 I was unable to locate the book/article for this reference at UNBC library. It was cited from Nobiss, J. (2003). Classism and feminst therapy: Counting costs. Book Review: Social work 613 15 39 battles within our employing agencies and within the medical system as we attempt to find answers to our often elusive and intensifying medical symptoms. "I think after awhile the stigma gets inside and I know I am always fighting with my head feeling broken, feeling I am not a valued resource because I have this thing wrong with me that you can't see, that the more I have to try to convince you I have the sicker I sound" (2009, participant interview, Danu). Frequendy, rather than receive compassionate professional and medical care, we are instead labeled as troublemakers, whiners, and hypochondriacs. Radomsky (1995) writes about the issue of violence as a health issue, in regard to women's powerless positions within the family and social systems (p. 133) and their experiences with various abuse and illnesses, including chronic pain. She argues that women remain unheard despite their stories of abuse and neglect by parents, husbands and partners, and she criticizes the "male-dominated" medical profession for its failure to address women's complaints from something other than a medical model based, gender attack. Radomsky is a physician and she herself was forced to "think like a man, not like a woman" (p. 54), and she was taught to devalue subjective personal knowledge favoring instead the rational and objectivity of science. Brown (1994) explains that exposing isolated women to each others secret experiences through feminist research has the empowering ability to deconstruct the psychotherapeutic theories which convinced women that they were alone in their flawed existence, and that in bringing forth this truth, we manage to better understand women's collective experiences and we contribute to the reduction of women's oppression. What Brown describes supports Bartky's (1990, p. 80) analysis of Foucault's notion of self-"surveillance" and how women contribute to normalizing the collective "feeling of body deficiency" (pp. 80-81), as it illustrates how external processes (not just an internalized, biological, flawed character) effectively contribute to the marginalization and oppression of women. These analyses are largely reflective of Paulo 40 Freiere's (1970) pedagogies which are referenced here by Delaney Brownlee & Zapf (1999): "It is critical that any effort to liberate and empower oppressed people begin with helping the oppressed to see that their dehumanization is not their history or their destiny, rather it is 'the result of an unjust order that engenders violence in the oppressors, which in turn dehumanizes the oppressed" (p. 12J. The current health care cutbacks (often labeled as 'reforms') regarding policies and changes in mandates have taken what little ability we have as social workers to pragmatically assist our clients—we are left with few resources with which to help clients in regard to their issues. The quality of care is being reduced, and the "clients are caught in the middle of multiple power struggles between the funders and administrators" (Brown, p. 134). This creates a cycle in which we struggle as caregivers to offset program cuts, and our own health becomes negatively impacted rendering us unable to provide care. This ultimately places more burden on an already depleted system. Unfortunately, despite the increasing need for health/ social programs and services, the care budgets in British Columbia continue to be cut in these areas and the areas affected most tend to be rural and northern remote communities where services are already skeletal. Due to the increasing obstacles to give and receive services (including program availability and access), many of the people requiring these services are unable to afford them and many social workers are left feeling inadequate. The social work profession professes to be concerned with linking private, individual troubles to public, social issues such as violence, poverty, and trauma, which are at the forefront of both the social work profession and social research. Human rights and social justice are the philosophical underpinnings of social work practice. The "primary professional obligation" of social work is that social workers practice within a framework that "regards the well-being" of the persons served (BCASW, 1999, p. 4). However, little has been done to examine and address 41 women's experiences of violence from the perspective of relevance and prevalence within the social work profession itself. The Overall Oppressive Nature of Female Socialization Bartky (1999) writes that not only are women and men "situated differently within the ensemble of social relations" (p. 83) but women are "actively subordinated to them" and "feminist philosophers have argued that women's ways of knowing are different than men's" (p. 84). Bartky presents these points as a "contribution to the phenomenology of oppression" (p. 84). It is my opinion that patriarchal socialization processes discourage women from seeking "non-caring" and typically non-traditional professions or vocations. Wharf, (1993) defines family patriarchy as the power and authority over women that is exercised by the male in the home. He defines social patriarchy as the laws and regulations of the state that support male control over women. Benoit (2000) similarly illustrates patriarchy such that "underpinning this system was a sex bias—the assumption that women could always depend upon economic support, in part or in full, from a male relative, either a father or a husband" (p. 59). Throughout their socialization, women seem to develop aversions to mathematics and sciences which channels them into the more traditionally female, caring professions, such as social work 1?. Women are still somewhat invisibly groomed to be caregivers and to sacrifice selfishness for the good of others. Wagner, (2008) discusses how "education plays a more subtle and unrecognized role in reinforcing dominant ideologies, some of which can do harm to persons oppressed by other aspects of their lives" (in Wagner, Acker, & Mayuzumi, 2008, p. 91). This exploration of the experiences of women who have become invisibly disabled at some point throughout her career, has similar implications for social work as does a study of academia 17 "Women make up the majority of full-time students in most university departments. They remain concentrated in the humanities and social sciences, fields with weaker labour market outcomes but are making inroads into traditionally male-dominated fields" (Status of Women Canada N.D.). 42 by Herman (1992), & Brown (1995): "acknowledging that interpersonal violence is a fact of life for many women this research was designed to explore how women's experiences of trauma may affect their pursuit of university education" (Wagner, 2008, as cited in Wagner, Acker, & Mayuzumi, 2008, p. 91). It is my opinion that not only does the socialization of women facilitate gender violence, but the same oppressive, and patriarchal structures from which our socialization processes are developed, discourages women from seeking "non-caring" and typically nontraditional professions or vocations. Baines, Evans, & Neysmith (1991) refer to (MesserSchmidt, 1987; Smart, 1985) when they describe how the "breeding grounds for medical professionals to treat female problems as largely psychosomatic rather than as legitimate health issues" is largely due to the lessons of caring, in which girls are socialized to focus on the niceness of outward "appearances and behaviours", where "girls too often find their bodies and spirits pay the price" (Baines, Evans, & Neysmith, p. 121). This is also evident in the following participant quote: Since I was a little girl I had always taken care of people, it was my job, my life, my purpose; I didn't know any different. I made others happy, not worried, sad or uncomfortable. That wasn't what litde girls were meant to d o . . . I did care what others thought and that wasn't okay" (2009, Kali participant interview). A study of social work research by Grip ton, Nutter, Irving, & Murphy (1995) included an examination of the research interests and activities of faculty members of Canadian social work schools. The four clusters studied were male doctorates, female doctorates, male non-doctorates and female non-doctorates. The interpretation of the findings is that of the women doctorate cluster, research productivity was found to be less than that of male doctorates. Female doctorates had authored and edited fewer books and had published fewer book chapters and refereed articles than male doctorates. The female doctorates also reported less confidence in 43 their research capabilities than male doctorates and they were less likely to teach research courses than male doctorates. They also served less frequently on university level research ethics or grant application review committees, despite reporting that they spent as much time collaborating with colleagues in other disciplines, as well as more time developing interdisciplinary research proposals. The findings of the cluster of female non-doctorates found that scholarly productivity was the lowest of all four clusters. This group was least likely to read non-social work journals. Female non-doctorates' attitudes towards research in social work and their own research capabilities included "fear, indifference, cynicism and antagonism" (p. 392). Female nondoctorates "appeared to have become a marginalized and alienated group among social work academics... they taught a disproportionate share of practice courses and were largely responsible for organizing and administering the field practice component of the curriculum" (p. 392). This study by Gripton, Nutter, Irving, & Murphy is especially relevant to my own research in that their conclusions specify that "in professional interests and values, they more closely represent the typical social worker in practice" (p. 392). Bartky (1999) refers to Bourdieu (2001) arguing that this situation reflects the masculine order of academia, in which certain realities are affirmed at the expense of others, thereby perpetuating "masculine domination" (Bartky, p. 88). As supported by the literature, it appears that the socialization of women in regard to both caring and academic attitudes may shape their career paths 18 and outcomes of the relationships within. It seems possible then, that if oppressive socialization processes become internalized, the potential for women to re-experience marginalization and epistemic violence within their 18 "A 1997 report by the Canadian Institute of Child Health entided 'The Canadian Girl-Child: Determinants of the Health and Well-being of Girls and Young Women' has stressed that 'gender identity determines how boys and girls experience their environment and the life paths they choose'" (Status of Women Canada, N.D.). 44 careers as social workers seems likely, due to the very nature of oppression. Benoit (2000) refers Statistics Canada (1995): .. .across all major occupational categories in Canada, even today, women continue to earn less than men. This inequity applies no matter the level of education attained... female university graduates employed full-time earned 75 percent of what their male counterparts did (Benoit, p. 74). Godenzi & DePuy (2001) discuss Ecological theories that regard the concept of nonviolence as a secondary effect of healthy environments. They suggest that non-violence reduces high risk factors of isolation, marginalization, and stress within people's lives. They connect violence prevention to improvements on the macro-social level, including the struggle against poverty and inequality (p. 463). Although this was not a study of social work profession, it has implications for social work and it supports the argument of this paper. And when we examine Moreau's structural analysis of oppression (Carniol, 1992) we learn that the primary structures including racism, sexism, classism, ableism, and patriarchy, are the foundation for and uphold the secondary structures of oppression, such as government, education, families, communities, and human service organizations, thereby perpetuating and reinforcing the ideologies held by those in power. This results in the continued marginalization and oppression of many, ultimately creating sub-classes of citizenship, enslaved by fear. Beth (1999) conducted a research study to examine a possible link between history of abuse and fear of negative evaluation, and negative self-statements regarding male to female interactions. The findings suggest the possibility of risk regarding the social interactions between men and women, if the women had experienced sexual abuse. The differences on the Child Abuse and Trauma (CAT) scale between men and women were significant and implied that girls suffered a higher level of negative home environment neglect than boys. This has 45 relevance to my paper, in that although women hold approximately 74 percent of the positions in social work, men (who are less represented in the profession in general) hold most of the positions in upper and middle management. In 1994, 70 per cent of all corporate managers were male 19(Benoit, 2000, p. 72). If women who have experienced trauma and victimization are fearful and passive in relationships with male counterparts, this is conducive to further marginalization and oppression within their working relationships due to organizational and systemic structures. Women are doubly impacted by structural changes as service recipients and service providers. Lavingne, Burke, Lemonde, (2001) argues ".. .current home care policies and practices have a negative financial impact on women who make up the majority of home care users, paid workers and unpaid caregivers (p. 55). A feminist analysis of these issues addresses women's lack of access to power within the structures of social work. If we fail to address this, we risk further oppressing and marginalizing women's experiences as they relate to genderviolence. As well as exploring how the oppressive and marginalizing factors impact women in and out of the social work profession, I am curious about potential relationships in relation to women's decisions to become social workers, in the first place. "Gender socialization shapes and limits the lives of girls, especially their education and career choices" (Status of Women in Canada, N.D.). In other words, I am curious to know if female socialization, as it is connected to the marginalization and oppression of women, particularly in the area of science and mathematics, might contribute to the possible aversions to math and science-based, "non-helping" professions, and if the socialization process then might impact the future decisions of women to become social workers. This reference is not specific to Social Work. 46 Heifer & Kempe (1988), suggest that when a child is raised in an abusive home, the tendency for that child to remain in situations conducive to violence increases. Many women somehow rationalize the violence in that they have internalized the belief that violence is acceptable, perhaps due to generations of dysfunction (Busby, 1996). Gondolf (1988) reiterates Busby's arguments writing ".. .evidence suggests that a substantial portion of the battered women experienced abuse as a child, rather than the kinds of social encouragement that were found in the childhood of the resilient individuals" (p. 24). I am not suggesting that females simply become social workers due to histories of marginalization, but that due to a variety of factors (including altruistic nature/nurture), women who have experienced oppression may be more inclined to become social workers in order to help make a difference in the lives of other women who may be experiencing similar situations. It is also plausible that these women are caught within a cycle of trauma and violence. For instance, the following quotation reinforces Busby's (1996) arguments that many adults are suffering from unresolved trauma of abusive childhood themselves: "Trauma is like a big cloak that covers you and sets you apart and you go through the world under this cloak. So there is this really deep sense sometimes—that I'm not like other people. And other people can go into things with relative ease, but I can't" (Julia, graduate student as cited in Wagner, 2008). And Baines, Evans, & Neysmith, (1991) write that "a girl learns quickly that to be different or bad is not to be more like a boy, with the attendant privileges, or to be regarded as a more rounded person, an individual, or maybe a new breed of girl" (p. 127). They also refer to Heidensohn (1987) and Schur (1984) describing "the double jeopardy and double failure deviant girls face.. .in brief the very high costs of deviation police girls to continue paying the high costs for the way they care for others and themselves" (Baines, Evans, & Neysmith, p. 127). 47 W o m e n and Caring Historically, in both native and non-native societies, women have been responsible for the work within their homes (domestic labour including child rearing) and men have been responsible for the (paid labour) work outside their homes (Doyle & Pauludi, 1985). As (industrialization) urbanization occurred, it became necessary for both men and women to work outside their homes in order to provide materially for their families . This changed the roles of women in that their portion of the labour increased, but the value of their labour input did not increase accordingly. Gordon, Benner, & Noddings (1996) refer to Marx (1992) in their observation that "ignoring the most important fact of human society—that we are constituted by other human beings.. .the duty to care is imposed on the individual with no social support" (Gordon, Benner, & Noddings, p. 49). The socialization of women and men ultimately sets the stage for the types of employment and professional endeavors they will seek. Baines, Evans & Neysmith (1991) imply that women tend to flock towards the social work profession because they are socialized into caring roles (p.53) and they argue that for some women these career opportunities become options to marriage (p. 53). Coldwell (1998) building on the writing of Freedberg (1993) states "long seen as a natural attribute of women, caring is associated with social work as a profession as well as with society's conception of the mothering, nurturing role. There are two kinds of caring: nurturing and social caring" (Coldwell, p. 22). and Baines, Evans & Neysmith (1991) write: we need to have an understanding of why the messages of caring are directed to first-hand experiences of trauma, neglect, abuse, and/ or poverty prior to careers in social work women involves an appreciation of the inextricable linkages between socialization, patriarchy, and the 20 "Total working time is similar for women and men. However, there is a distinct division of labour between the sexes. On average, women spend more of their time on unpaid work, especially when there are children, while men spend the majority of their time on paid work" (Status of Women Canada, N.D.). 48 relations of family and labour in advanced industrialized societies (p. 17). Gripton, Nutter, Irving, & Murphy (1995) discuss a study of students at a rural, southern university in Georgia, where it was found that college—aged women are much more likely than men to report trauma relating to experiences with interpersonal violence. The authors wrote that traumatic events can have long-lasting effects including somatic complaints and loss of memory, and recall. The suggestions provided in this study included that appropriate workplace accommodations for victims suffering from Post Traumatic Stress Disorder (PTSD) be implemented under the Americans with Disabilities Act and the Rehabilitation Act of 1973. Although this study was American, it has implications for my paper in that it recognizes that women more frequently than men tend to suffer from the effects of trauma, and as well it acknowledges that the symptoms of PTSD should be viewed under disability mandates. Undoubtedly, to recognize these PTSD 'injuries' would mean altering the whole world of patriarchy and capitalism. To recognize that there are a number of women who have some kind of PTSD before they enter the social work profession and to recognize that the social work profession may add another layer of PTSD — and that this is a compensatory injury — would alter the entire work world as we know it. The Economics of Caring A common occurrence has been the 'guilting' of women by other women and within organizations providing social services. In my own work experience as a social worker I found this to be true. Many of my peers (during presentations of this research I have been doing) have given anecdotal support to this pattern. This 'guilting' has had a negative impact and further oppresses women who provide such services (Baines, Evans, & Neysmith, 1991). Obholzer & Roberts (1994) discuss how frequent organizational changes create stress and confusion for the workers who must adapt their practices to reflect the changes. They propose that hierarchal, 49 top-down organizations are being replaced by sub-systems of organizations with fewer levels of hierarchy. They suggest that we are shifting from "patriarchal and matriarchal structures" towards a familial model and that many of these organizational conflicts are more similar in nature to sibling rivalry between brothers or sisters competing for resources and power. They also refer to Adams and Crawford (1992) noting that there is a notable increase in 'bullying' in organizations and other forms of scapegoating of certain individuals within organizations who are then subjected to intolerable pressures and are often driven out in one way or another (Obholzer & Roberts, p. 126). The struggles that women are having within the profession are complex. The competition between organizations is about the scraps of funding available for the women who provide the services forcing workers into competition for job security within the hierarchal structure. There is tremendous concern that further funding cuts will be implemented, creating a fear-based health and social service system. These fears create a flow from the top down, affecting the specialists, physicians, management, nurses, social workers, and other paid and unpaid staff, and of course these cuts affect the patients/clients. There is pressure to conform, and to do more for less. What stance do we take? D o we succumb to the pressure to be quiet, "good little social workers" and "cross over to the dark side," seduced by the possibility of job security? D o we continue to engage in the battles for our rights as women service providers and clients while risking the likelihood of further program closures and loss of employment? And what do we do when we become ill? There is much at stake, yet there is litde funding supplied for health services and the goal of the government to increase profit by decreasing duplication in services. Everyone is concerned about their piece of the pie. Gordon, Benner & Noddings (1996) reiterate Tronto (1993) when they describe how "care's absence from our core social and political values reflects many choices our society has made 50 about what to honor" and "through that exclusion, those who are powerful are able to demand that others care for them, and they have been able to maintain their positions of power and privilege" (Gordon, Benner & Noddings, p. 49). And Baines, Evans & Neysmith (1991) write: "we are so exhausted. It's the divide and conquer thing at the moment where you know, those of us, and there are so many of us [advocates for women's issues and survivors of oppression] that are marginalized or disenfranchised because we can't gain access to the resources that we need in spite of our hard work" (p. 139). The restructuring (downsizing and outsourcing, etc.) increases the antes for the parties and between paid labour and wageless labour. This often breeds animosity among the women and the tactic becomes successful when employees turn on their peers and each other: "My boss was really falling apart at the same time and her insight was gone and she had serious symptoms and it was easier for her to just focus on me as a problem" (2009, Danu, participant interview). Essentially it becomes a survival of the fittest. She who is left standing, shall stand alone, with no support staff, no one (agency) to refer patients to, and with no collaboration or support. The resultingpri^e will have been at the expense of both the worker and society's best interests in regard to positive health. This ultimately conflicts with the very nature of ethical and non-violent social work practice. I believe that Western society supports this unspoken economics of caring. Baines, Evans, Neysmith (1991) argue that "an analysis of women and poverty must be based on an understanding of the interrelationship between the labour women do in the home and their employment in the workplace" (p. 177). MacDonald, Phipps & Lethbridge (2005) refer to Bird & Fremont's (1991) study of gender differences regarding paid and unpaid work including child care, concluding that "men gain health advantages as well as direct economic benefits from the gender division of social roles" (MacDonald, Phipps, & Lethbridge, p. 67). Burke (2002) notes 51 that findings of this study include that due to the imbalance of paid and unpaid labour, in and outside homes, "the stress-related risks and outcomes for women and men are likely quite different.. .and importantly Burke identifies that "until recendy, the literature on work stress and health was based mainly on the experiences of men" (p. 67). Many women state that they do not feel comfortable asking for help and being in need of care because they feel like they are a burden to partners/spouses and friends and family when they are in need of care (especially due to illness): .. .working at a hard and responsible job, I had no right, or time, money or permission to have a bad day, a dark day, or a sick day. I went to my doctor several times and shared my feelings of hopelessness, sleeplessness, sadness, hunger and craving for love in my life and finding nothing for me.. .(2009, Kali, participant interview). Shaw & Lee (2004) refer to Emma Goldman's analysis of marriage as "an economic transaction that binds women in to subservience to men (through love and personal and sexual services) and society (through unpaid housework)" (p. 296) and further, "the institution of marriage makes a parasite of a woman, an absolute dependent. It incapacitates her for life's struggles, annihilates her social consciousness, paralyzes her imagination, and them imposes its gracious protection, which is in reality a snare, a travesty on human character" (p. 310). I argue that there is no difference between this description of marriage and the popular definition of prostitution, in which an entirely similar reciprocity exists: Politics Religion Decisions The rich and elite boy's club Dominating Dick-tating To us About us For us Women Bitches Powerless Procreation vessels Of this still sexist, racist, classist society in which we exist Barely Subsisting citizens Fighting for scraps and morsels Carrots dangling Temptations Fair wages benefits A Window office Token Memberships... Still whores in the 52 corporate playgrounds from the bedrooms to the boardrooms Lest we forget that Right bitch? Right Bitch (2003, Hel)\ I believe that what Goldman proposed so long ago remains very much accurate today in regard to how marriage is/not equally beneficial for men and women. Overall, men seem to reap the most benefit from marriage, as they contribute to the financial support of the family, but frequendy they do not contribute to an equal share of the unpaid labor within the households. And women tend to pay the dearest in regard to the amount of paid and unpaid labour they contribute, in relation to the economic rewards they manage to withdraw. As the union of marriage has no financial guarantee, and the illusion of economic security and elevated social status appears to be the ultimate desired benefit of marriage, this seems a high price to pay for what Shaw & Lee described as "soul poverty" (p. 309). But perhaps this price becomes more balanced when compared to a potential life in the streets? Interestingly, in their study, MacDonald, Phipps, & Lethbridge (2005) found that although married women reported "the strongest marginal effects on stress are from eldercare.. .men are particularly stressed by caring for a disabled spouse" (p. 90), concluding that the "burden of unpaid work is not experienced the same way by men and women" (p. 90). And these findings sadly reinforce the reluctance of many women to ask for help or to say, " n o " when feeling overwhelmed or unwell. MacDonald, Phipps, & Lethbridge stated that "stress has known impacts on both emotional and physical well-being" (p. 64) and "the health hazards related to stress are becoming increasingly well recognized, including heart disease, migranes, stomach problems, and musculoskeletal disorders, as well as emotional health problems" (pp. 66-67). Further to this they argue that "stress is also being recognized as an occupational illness, affected by diverse factors such as effort, workload, and control over work" (pp. 66-67). MacDonald, Phipps & Lethbridge (2005) compared the findings of surveys by Duxbury & Higgins (1991; 53 2001), reporting that "workers have become more stressed, physical and mental health has declined and so has satisfaction with life" (MacDonald, Phipps, & Lethbridge, p. 66). And MacDonald, Phipps, & Lethbridge (2005) also state that "caregiving poses physical health and safety risks and can be stressful, especially when time and resources are insufficient for the work at hand" (p. 66) and "just as a supportive spouse may help alleviate the stress of the double day so too may a supportive workplace" (p. 69). The social workers I interviewed discussed how the conflicting circumstances of the uncontrollable forces of illness and the imperative necessity of ever-unfailing strength (at home and at work) was invisibly layered upon them. Yet even when illness is medically documented (supported by evidence) social work organizations often do n o t / cannot effectively support their own. ".. .No one wanted me to be ill, not the staff, not the community, not the agency accreditation process that was emerging, due in a very short time" (2009, participant interview, Kali). Women working in social work, are forced (financially and morally) to maintain their employment and their homes, despite the often relendess symptoms of illness and the constant demands of both employing agencies and family obligations. MacDonald, Phipps, & Lethbridge (2005) describe "employees who experience role overload are more likely to report stress, burnout, or poor physical or mental health" and "higher role overload for women than men regardless of job type" was also reported (p. 66), again reflective of gendered division of labour. "Stress related to income as well as time" were identified as possible factors to the reported outcomes of the study, and it was proposed that "independent and interdependent stress effects of time and money pressures" be studied further (MacDonald, Phipps, & Lethbridge, 2005, p. 66). MacDonald, Phipps & Lethbridge (2005) agree with Floro (1995) that "daily caregiving and provisioning are likely more labour intensive for lower-income families" (MacDonald, Phipps & Lethbridge, p. 66). Duxbury and Higgins 54 (2001) found that work-family conflict is more problematic for families where money is an issue than where it its not: 'while money cannot buy happiness, it can sure help people cope with work-life conflict'" (Duxbury & Higgins, p. 61). This was reflected in the responses of the participants throughout my thesis research also. MacDonald, Phipps, & Lethbridge, (2005) offer additional factors found to have relevance to overall participant health outcomes including connection/ support of "family and community, job satisfaction, control at work, and employer programs" (see also Duxbury & Higgins, 2001; Frederick & Fast, 2001; Johnson, Lero, & Rooney, 2001). These findings were also evident in the responses provided by the participants in this research study. Ultimately it will take women and men working together, in support of the concepts of equity and reciprocity to create change that will show appropriate compensation and respect for the work that women provide as caregivers in paid and unpaid work. Poverty / Oppression/ and Trauma Within the Social Work Profession: Caution, Social work is hazardous to your health... "One is victimized as a woman, as one among many" (Bartky, 1999 p. 15). Many women working within the social work profession have described a variety of experiences of marginalization, oppression, and abandonment throughout their lives. "Women still have less access than men to credit, finance, education, training, employment, and other productive resources, which contributes to their poverty" (Status of Women Canada, N.D.). The economics of caring are far too profitable for men. And those with the finances and the power quite likely wish to keep it that way. Benoit, (2000) writes ".. .despite the lower bankruptcy rate among female owners of small businesses.. .women generally experienced more difficulty than men in securing the credit they needed to start up their enterprises" (Prentice et al., 196: 358, as cited, p. 78). Baines, Evans & Neysmith (1991) describe that similar to what happens to female social workers, despite the opportunities these occupations have provided for them, female 55 teachers and nurses have also been marginalized. In 1981, less than 10 percent of women in teaching were employed at the secondary level while over 80 percent were in the elementary schools (p. 65). It is unfortunate that for many female social workers, entrapment within the cycle of violence has continued within their social work careers. This is especially relevant for women who are experiencing invisible illness or disability. The sources of these traumas within the profession are multi-sourced: "There are so many women that go through these kinds of experiences and have similar trauma.. .comes from the inability to move forward and to care for children and home as much as the actual darkness that looms over the psyche" (2009, participant interview, Kali): My full time position was quickly filled by one of my colleagues. She had been in the running when I was hired and was more than delighted to take my place while I would be gone. She reported to the board at the very next meeting that I hadn't been keeping up with my work as was expected by them and that she would put the time in to get things caught up. A couple of board members were compassionate enough to make it clear to her and to the office manager that I would be returning to my position and that this colleague would be filling my position temporarily. It wasn't long until the office manager had made a list of all my delinquencies in meeting attendance, reports, and accreditation requirements due to my illness and that she felt that I needed to be replaced immediately, which I was (2009, participant interview, Kali). Women have described structural and political abandonment, racism, and isolation from colleagues, supervisors and peers: "I was not contacted by my office or my colleagues regarding anything including my well being, my families well being, my possible return, or if there was anything that they could do to assist me in my illness" (2009, participant interview, Kali). 56 Referring to Harker (2002), Henning (2006) writes "if they are socially isolated they don't do well, if they don't have resources like financial resources they don't do well and this is especially true for mental health patients (Henning, p. 48). Mackelprang & Salsgiver (1999) wrote that "historically isolation has been a major obstacle for persons with disabilities in developing culture. Isolated from others with disabilities, people with disabilities have been given litde opportunity for shared development" (p. 26): "I wondered why I was being left to flounder in my illness while I had truly supported them in so many family needs, in extra time off requests, in workshops, training and in their own mental wellness. What had I done or possibly not done to deserve this silent, isolating treatment" (2009, participant interview, Kali)} "Society has labeled them as hopeless and has treated them accordingly.. .Lack of access to employment, education, transportation, and housing has produced poverty and has restricted access to society" (Mackelprang & Salsgiver, 1999, p. 26). As well many women, including those in this research study, have described circumstances of seemingly endless poverty. And we know that violence against women is direcdy related to poverty and the oppression of women and children. Gender violence is a symptom of powerlessness and lack of control that many women are experiencing, and I repeat that although 74 percent of workers in the social work profession are women, they are concentrated in the lower paying direct service positions committed to an ethic of caring about and for marginal populations (Baines, Evans & Neysmith, 1991 p. 60). Mullaly (1997) also argues that the "greatest preponderance of abuse and neglect occurs among those who have fewest resources to work with, and who are struggling the most to secure the basic necessities of life, as well as having the greatest number and most sustained pressures on them—that is, the poor". A participant speaks to this: My benefits included a $1500.00 a month living allowance on both short and long term disability. Before this time, in the year 2000,1 was bringing home $68,000.00 a year when I 57 was working full time, which I had done at this agency for 6 years. My first disability cheque arrived 5 months after the date that I entered the hospital. I took a $50,000.00 a year pay cut over night. I had a mortgage, a car loan, 4 children at home, all of my children's sports, gas, insurance, etc, etc as we all do. It was 8 short months until I received a notice of foreclosure on my house. I wasn't able to keep up with it all.. .1 had a few friends that I was able to rely on to drive me to these appointments but I still had to pay for the gas (2009, Kali, participant interview). Glenday & Duffy (1994) describe that women constitute 59 percent of Canada's poor and that employment frequently fails to provide escape from poverty. "This objectification of workers does violence to both their bodies and spirit" (Sass, 1998, p. 16). It is this sad reality that makes this research so imperative. Despite that the women of this study are educated and work (or have worked) as professional social workers, when we examine this from a perspective that illuminates the disadvantaged social positioning and lack of monetary and human value placed on both the work we do and the gender we were prescribed, our experiences derive from a disadvantaged position. When we become ill, that disadvantaged positioning is exacerbated, further impeding chances of physical, mental or financial recovery. And when we recognize that in addition, many women working in social work have traumatic histories and they are often struggling and seeking positive ways to cope as well as many are managing ongoing impoverished circumstances (despite education and professional status). This was reflected in the data, as all but one of the participants in this study disclosed histories of trauma and abuse in a variety of messy ways: "Childhood abuse and addiction issues drove me to create space.. .1 created distance to protect myself.. .A double edged sword" (2009, participant interview, Venus). "HoldinOn ... LettinGo... Choices... Misery... FuckRacismViolence ...bigass trigger forme, 58 visually.. .not showing the rape sceen, but showing her after it happened.. .damn fuckin near threw up, got very light headed" (2009, participant interview, ChaChaCrowBear). I personally know many 'women who have described experiences of similar marginalization and violence prior to them becoming social workers, and some identify that a contributing factor that led them to careers in social work was the desire to make a difference in the lives of other women, who may also feel trapped in their own oppressive situations. Interestingly, many women state frustration and helplessness due to their own inability to be helpful to their clients, due to the organizational structures that make helping an impossible illusion, as one of the most crippling aspects of their profession. Gondolf (1988) describes the notion of "learned helplessness" as "ironically prevalent in the system of helping sources" and further states that "it is more likely that agency personnel suffer from insufficient resources, options, or authority to make a difference, and therefore are reluctant to take decisive action" (p.23): "I tried to tell my colleagues of my feelings, they didn't want to hear anything of it, we already had an employee out on sick leave and we were all feeling the strain of having him gone, no replacement, and no idea of when or if he would return..." (2009, participant interview, Kali). Burstow (1992) criticizes systems theory not only for blaming (women) mothers for failing to protect their children, but also for fostering the further victimization of women. A Systems Theory analysis supports the notion of the imbalance of power between men and women and how women's access to resources is limited. Burstow further suggests that violence is a symptom of the more deeply rooted structures of oppression and the marginalization of women 21 . Benoit (2000) refers to Jones (1990) when she argues how sexuality, reproduction and physical bodies must be examined when discussing gender differences and the concept of 21 "Women's under representation in positions of power and decision-making is linked to women's overall unequal status in society and to structural barriers within political, economic, cultural and social systems in society" (Status of Women Canada, N.D.). 59 citizenship. Further, she argues that that the unique hazards of women's bodied experiences exist in both the private and public spheres of capitalist countries. Effectively, the intersections of these bodily differences becomes that which excludes women's full participation and citizenship (Benoit, p. 21). Contrary to the myth of classlessness, which is part of the capitalist structure, both evidence and reason lead to the unmistakable conclusion that gender violence is strongly related to poverty in terms of prevalence and severity of consequences. When we identify who has access to power and resources in our society we begin to discern a different indication of a person's class position Coldwell (1999) refers to Bishop (1994) in her argument that when defining class, we need to take into account several things, such as income, education, occupation, residence, values, language and the position the person has in the social hierarchy (Coldwell, 1999). "Class lines tend to be very convoluted because there are few firmly recognizable ways in which most people can identify to which class they belong" (p. 5). It is quite common, in my experience, that many people identify as being middle class when comparing themselves to others who have less. Ehrenreich (1989) argues that middle class can be defined by "economic and social status which is based on education, rather than on the ownership of capital property" (p. 12). She says that most professionals and white-collared managers, "whose positions require at least a college degree, and increasingly also a graduate degree" (p. 12) are included in this class. If we agree with her then by definition, social workers can be viewed as middle class. Many of us live in various states of poverty, while we still aspire to the possessions that create a perception of a middle class standard of living. Coldwell (1999) refers to Kennedy (1979) where the findings of a study of working class women in the United States were that the women "attempted to hide 60 their poverty, their lifestyles, and their employment, seeking instead to struggle toward at least the outward appearances of middle-class respectability (Coldwell, p. 10). I find this phenomenon interesting and intriguing both from my own experiences and from witnessing others. These behaviours are reflected in the way we regard invisible disability (illness), in that we attempt to validate, legitimize, and both over and under exaggerate symptoms and severity depending on the desired outcome. For instance, when we are trying to hide our illness (especially during early, undiagnosed stages, and prior to "coming out") from our employers and work colleagues we diligentiy attempt to mask the severity and symptoms, typically for fear of risking losing our jobs. And for those of us who are single, when we are seeking a potential new mate, we are often less inclined to lay it all out there, again typically out of fear. But when we are negotiating with physicians and health care programs in our attempts to secure compensation or extended health benefits, most of us recognize the only way to accomplish this is to present the ugly facts of the impairment. We essentially expose our impoverished health during those moments when we have no other viable option. In this manner, we wear multiple cloaks of illness and in/visibility. I believe that this exemplifies the importance and relevance of class when we examine dis/ability. Marx's analysis of class, defined it in terms the relationship between production means and labour within the capitalist system. Referring to a study done by Grella (1990) of women who experienced downward mobility after a divorce, Coldwell (1999) indicates that Grella found that these women defined class "as a sense of lifestyle and consumption of homes, furniture, cars emblems of intellectual interest, such as books, and symbols of middle-class security, such as living in a certain neighborhood" (Coldwell, p. 5). Coldwell (1999) also refers to Andersen (1985) and Weber (1920) when she defines class in terms of access to social and economic resources as they interrelate to economics, status and power (Coldwell, 1999). But 61 Coldwell criticizes these definitions for their failure to take into account the experiences specific to women, including gender and race marginalization, indicating that "perception of class entails more than financial status" (p. 6), and she refers to Langston (1992) when she states that denying "class divisions functions to reinforce ruling class control and domination" (Coldwell, 1999, p. 9). Class determines who our friends are, what schools we attend, what education we get, restaurants where we eat, etc. Coldwell (1999) writes "when we experience classism, it will be because of our lack of money, (ie. choices and power in society) and because of the way we talk, think, act, m o v e . . . " (p. 10). And Lorde (1992) argues that "we rob women of each other's energy and creative insight" (p. 405) when we do not acknowledge class differences. The Liberalist framework we operate from as social workers suggests that we all have equal opportunity to access resources and to thrive. This equality is a gross misconception. According to Benoit, "the welfare state affects women and men differently.. .the welfare state can hardly be seen as gender neutral, but rather as reinforcing a deeply ingrained sexual division of labour based on gender inequality" (2000, p. 21). Poverty is one of the largest blockades to access and is essentially equal only to disability and disadvantage. Eighty-three per cent of solo parents in Canada in 1994 were female" (Benoit, 2000, p. 76), "and their incomes are typically only half of the average family income" (CASW, p. 5). And Statistics Canada, 1989, findings compared "single female parents are almost three times as likely to be poor as male single parents" (p. 171, as cited in Baines, Evans, Neysmith, 1984, p. 194). Considering that 74 percent of the social work profession consists of female workers and many of these workers are in the position of raising families alone, then we must acknowledge, as Duffy and Pupo (1992) write, "when solo- mothers do find employment it is usually part-time and excluded from benefits mandated under employment standards legislation" (p. 250; also see Benoit, 2000, p. 76). And as Sass (1998) argues, economy is structured by laws which are such 62 that privilege is reinforced, ultimately positioning women (and the work they do) into the "shadows of social policy" effectively silencing those less fortunate (p. 25). The range of earnings for social workers is between twenty-nine thousand and forty-four thousand dollars, gross annual income (Stephenson, Rondeau, Michaud, & Fiddler, N.D., p. 72). The net, take home pay is around two thousand dollars per month for full-time, entry level positions. This leaves little extra at the end of the month. In fact, a woman raising a family on her own, on these wages is actually living in poverty. A disabled women who is unable to work, will no longer receive her full working wages. If she is fortunate to have extended health coverage, (or an employed spouse with extended health coverage) she will hopefully receive at least a percentage of her regular earnings through such programs. Unfortunately, not all social workers are employed in agencies where there are employee health benefit programs, and still others are excluded for a variety of reasons such as contract-employment and non-union positions. And until a worker becomes ill, she will likely be unaware of the limitations to extended health plans purchased by some employers. Danu writes: "At my last job whenever I was off my co-worker would have to cut back our work load there was no one else to do my job. I did have so many sick days a year to use up and then vacation time but I had no short term leave... three employers gave me sick time off with no pay" (2009, participant interview). Another participant explained that the "skinny plan" her employer bought is set up so that employees must pay approximately $500.00 for physio/massage therapy, chiropractic etc. (approx. $43.00 per visit) for the first 12 visits in a twelve month period, in order to be refunded $100.00 1979) ($10.00 per visit), before the 80 per cent extended health discount kicks in, on the 131 visit in that 12 month period. For people with money, this does not present any significant challenge to receiving treatment, but for a 63 woman barely managing, she is forced to choose between paying for treatment, or paying her rent. .. .even my psychiatrist says that I need way more medical care than what I will ever receive here, unfortunately, and suggested that if I manage to get the money and can get somewhere (the States or France) to have a proper full health assessment, (same thing the surgeon in Seattle told me I needed) that's what I need to do. My mom always joked that 'money talks & bullshit walks! Lord knows that if I had the money, I would be fixed.. .1 would not be suffering, reduced to less than an animal.. .they restored a tree in Stanley park for $30grand! and a 3 legged dog got a prosthetic leg.. .truly saddens me that I am this disposable and unimportant... some say money can't buy happiness... wanna just smash them in the face.. .go all joe pecci on their ass! lol. This illness has stripped me of any joy and rilled me with such rage! There goes that crazy lady again, scaring all the litde children.. .lol omfg.. .it's been almost 9 years! that is just too long.. .but if you're an asshole your an asshole no amount of money changes that! lol... (2009, participant interview, He/). The observation that a woman is frequendy "only a man away from poverty" (Baines, Evans, Neysmith, 1984, p. 180), highlights women's proximity to poverty and the economic vulnerability of women who are on their own. One participant disclosed that she was forced to remain in abusive relationships (throughout her life), but especially since becoming ill, due to her inability to afford housing, utilities, groceries for her children, and student loan payments (unless she paid one bill but not others) without a partner or a roommate to offset the costs. She thought that a career in social work would bring her financial independence, but rather she says "I'll be in debt now until I die because there is no way I will ever be able to recover from the financial devastation from this (illness)... I can't even work one job anymore, let lone the several jobs I need (and used to work) in order to just pay monthly expenses..." (2009, participant 64 interview, Hel). She describes living in fear every day that she will "end up in the streets" due to "inability to pay her bills despite her education, tons of books, and some "sooper cool clothes that i can't wear anyway cuz i can't really go anywhere.. .but I sure can look awesome when sit on the throne, before I have to strip it all off again due to painful sweats.. ."(2009, He/). She does not define herself as middle class, but as "embarrassingly impoverished". She described having to go through a "loan shark to get financing for a vehicle so she could still at least drive to her doctor appointments, especially since they are in 3 different communities". She sold all her furniture and jewelry in order to pay monthly expenses and has nothing really left to sell, and she writes, "I'd sell my blood, but apparently I was anemic so I guess I'm running on empty there too, lol, my options are pretty limited, lol" (20098, Hel). She states that if she manages to live through this nightmare, and finally get the required surgeries, she intends to find a lawyer to sue the various organizations... "dead people can't sue, lol" (2009, Hel)\ And Danu writes this: When I was younger with a small child it was my parents that looked after my toddler when I couldn't or was in hospital, I understand what a blessing that was. My m o m came and lived with me a few times while the anti depressant kicked in to help with cooking and daycare. N o w I try to fill my day up with friends, exercise, reading while I wait for better mental health to return (2009, participant interview). Transken (2003) refers to Diane Meaghan (2001) when she writes "a neo-liberal agenda has increasingly encouraged a close proximity between institutions of higher learning and the marketplace" and there is an intensification of "emphasis on productivity, accountability, vocationalism and privatization that is transforming policies and practices within" (Transken, p. 12). Oppression is often found in such areas as education, the production and distribution of goods and services, public administration, the delivery of health and social services, and the like (Foucault, 1977; Mullaly, 1997). Female social workers may be facing additional challenges 65 outside of her employment. These include lack of access to services such as daycare, transportation, medical care and sustenance, which are limited by modest incomes. Kali writes this: I felt alone, afraid, angry, stupid, co-dependent, whiny and pitiful, I felt needy and tiny and sick.. .Not wanting to feel anything of it, I put on the everyday smile, buttoned up my suit, put on my polished shoes, downed my Excedrin, drove my kids to school in town and all the while wondering how I would go through another day (2009, participant interview). These challenges increase considerably for many new social workers who are trying to raise families in isolated, rural and northern communities. For those female social workers who are experiencing disability/illness, and specifically, those whose illness is invisible, the challenges can become unmanageable. Danu describes the following: My experience with an invisible disability is that people are generally skeptical; if you can't see it, it doesn't exist. How do we know you aren't just making it up to get sympathy? Feeling like you have to explain yourself for sitting in an able looking body. In the case of mental illness you have to sell people on the belief it is a real illness on top of it being invisible. N o one ever helped me or my child when I was in the paralysis of major depression or when I was hospitalized with depression. I had way more visitors from friends and co-workers when my body was broken. It was a profound difference (2009, participant interview). In a study about a growing concern of workplace violence, Mama (2001) described that "workplace violence occurs in a variety of settings" and is not limited to employees and employers but also has implications for students. Mama's study also noted that very little literature exists regarding workplace violence and oppression of social work students at either 66 BSW or MSW levels (No Page #). This is relevant to my research as it has implications for the social work profession. Gate Keeping Social work is the only program that I am aware of in British Columbia ~ for which a two year period exists between undergraduate and graduate studies? N o such policy exists in the province for programs in education, medicine or law. This is apparently to ensure that applicants have some grasp of the nature of the employment (although there have been some "unintentional" exceptions to this rule). And volunteer experience, (along with the personal statement and academic criteria) is a prerequisite to entrance to most reputable BSW and MSW programs. These policies ultimately ensure that applicants remain in disadvantaged socioeconomic positions, regardless of intention. Many present social work students are from blue-collar, working class, low (to low-middle) class backgrounds, rather than from middle (to upper middle) class privilege which used to be more commonly the case, and these students (and hopeful applicants) are likely experiencing a layering of oppressions, including that they are also more frequently single parent females, violence survivors, of rural citizenship, and possibly of minority or aboriginal ancestry. The MSW application process systematically prolongs the time frames between accessing positions where rates of pay increase, which would provide social workers increased ability to repay student loans and to sustain herself and her family. The required time spent in the work force, pre-graduate school, ensures that the social worker receives just enough income to seduce her, but not enough income to enable financial advancement. Therefore, the gate-keeping practices impose a type of gender violence wherein graduates from social work programs are limited in 22 Social policy in Canada is shaped by what is called the "divided sovereignty" (Van Loon & Whittington, 1976, in Westhues, 2003). This means that jurisdiction has been given to the federal government for some areas of policy development and to the provinces for others. 67 their employment options from the beginning of their careers. In order to advance in the social work field, due to limited employment options with only a BSW, a practitioner must obtain her MSW (or a nursing degree/diploma, as supported by current postings on a variety of professional/ government sites). But, in order to do so, she must also first satisfy the criteria allowing entrance into graduate studies, which first includes completion of the two year requirement of practice experience. Then, to further satisfy the admission criteria, she must find the time to put in more volunteer hours, while working a full time paid position, while (also possibly raising a family and) dealing with her own unique life situations. For many women, those life situations include living with an invisible illness/disability. The gate keeping practices I have described as they relate to social work education/ degree programs are not dissimilar to the structures existing within our health care system, where access to treatment, medical tests, and speciali2ed care is controlled by the general practitioners and one's access to the financial means with which to jump the queue and pay for services in either the subsidized public system or in the more elite private realm: When a doctor assaulted me symptoms from a past episode of the chronic medical condition I live with were used to refute the competency of my testimony.. .When I was assaulted at work and the stress caused a relapse in my chronic medical condition WCB said it could not be attributed to the assault because it was a "pre-existing condition" (2009, participant interview, Danu). One participant writes that it is the four year anniversary of when she went to the USA for medical tests (she first became ill in 2002), and she has not yet received surgical repair. She describes a situation where she was given the name of, and asked to see a diagnostician, whom used to be the head of the colo-rectal surgery department at the hospital down south where she "had the misfortune to see the most abusive and condescending surgeon E V E R " (2009, 68 participant interview, He/)\ Her request was denied with no explanation. "I still don't know why" (2009, participant interview, Hel). She states also that during one of three meetings with the senior medical advisor for the (region withheld) health authority, to discuss her ongoing medical battles and lack of adequate/timely medical/surgical treatment, he said to her, "you jumped the queue. You know as well as I, that it is political" (2009, participant interview, Hel). Interesting to note is how the politics and outcome of the "queue-jumper" in the following article vastly differs from the participant's described experience: Canadian medical association president Brian Day yesterday admitted that he pulled strings to get a same-day CT scan for his then five-year old daughter. "To me, it's completely unacceptable, sending a mother home for six days not knowing whether her daughter has a malignant or a benign bone tumor. I made the phone call.. .1 made them do it that day". Day recalled his experience during a discussion with the Ottawa Citizen's editorial board of what he calls the "parallel public system", a system of social connections that makes it easier for people in certain class of society to get quick access to treatment. He said himself used the system when he needed knee surgery, jumping a long queue to get the procedure done within a week. It's not unrealistic, Day said, to expect people not to use connections to queue jump (Tuesday December 4, 2007, p. A10). Professional Absurdity I believe that women are entitled to work within a social work profession where the working environment fosters support and encouragement and positive health, rather than an environment that is conducive to victimization and abandonment. Rather, there is an absurdity within the profession of social work I which the female employees are obligated to extend themselves far and beyond what would be expected of (unwritten roles within job descriptions) employees in other non-traditionally female types of employment. 69 For example employees working in accounting firms, law firms, computer companies or within the construction/trade labour industries would not be requested or guilted into working unpaid overtime, (either in the office or at home) hours, either in the office/job site or at home. It would be neither fathomable nor ethical for these employees to be implicitly or explicidy coerced to provide after hour services to clients, free of charge. It is also expected that we attend countiess functions and sit as members on numerous committees, (again on a non-paid basis, over and above regular scheduled working hours). And in our spare time, we are also expected to bake/buy cupcakes, muffins, and cookies for these benefits, fundraisers, board and committee meetings. Is this perhaps due simply to our "nurturing and caring" temperaments? It has also not been my experience to witness society demand free labour from physicians (consider the provincial medical system's mandated fees charged by doctors for completion/ signature of simple medical-related forms). And can you imagine if physicians were expected to provide free consultations, work countiess hours of unpaid over-time, experience reductions of benefits, and loss of wages for government claw-backs (as was the case in 2002 for provincial ministry positions)? Or if under-educated, para-professionals were contracted to do fill positions, (some on a volunteer basis), resulting in job losses and pay-reductions? Yet this is condoned, perpetuated, enabled, and built into the very structures of the profession of social work (and some other traditionally caring professions). This marginalization of social workers (and the profession) is reflected every time a worker goes on medical leave and her position is not filled, but instead the other workers (if there are any) are expected to manage her caseload in her absence. We see this when social workers struggle to complete paperwork for court dates and paperwork for their files, and update files on their online systems, while the intake calls pour in and they attend one crisis after the next, and when traumatized workers request debriefing for 70 situations, but none exists or it is extremely limited, and when junior workers, need and request supervision but none exists. "Our entire social system relies on the massive economic exploitation of menwim. And because not a single worn is capable of thinking of the world 'manwom' without thinking 'sex', menwims's entire rebellion is put down as a sexual rebellion" (Brantenberg, 1985, p. 228). Ultimately, without the unpaid work of, and the altruistic nature of those females employed within the social work profession, the social welfare system would be immobilized. Our profession implicitly relies largely upon the fact that women are socialized to nurture and care for others and that many women will naturally assume such responsibilities when called upon to do so. Our budgets depend upon this fact. The social welfare system is designed in such a way so as to utilize the unpaid "volunteer" hours of those who are dedicated and caring. Benzon (2003) wrote "these individuals are likely to attract the attention of these predators and so are more likely to be killed than others in the group..." (p. 36). If we understand that oppression and marginalization of women is conducive to genderviolence and that although gender-violence is an individual problem, it is also very much linked to the larger systems of community and society. It is essential that we deconstruct female oppression and marginalization in order that we are able to appreciate that it is a symptom of capitalism, patriarchy, classism, sexism, able-ism and power imbalance. We must also identify how it is manifested within our profession and how it works against the very concepts and principles that are the basis of our work. We must view female oppression and marginalization as a public issue, as it relates to our practice and as it relates to the overall health and well being of women. Our role as social workers is crucial to our work with marginalized and oppressed individuals and groups. We are, in essence, the liaison between society and the clients we support. It is part of our jobs to make private troubles public issues. We must have patience 71 and be as gentle as humanly possible when we ate working with the effects of discrimination and violence. We must be educated and culturally sensitive to the dynamics of oppression and the meanings attached for the individuals. We must remain compassionate, empathetic and objective when working with our clients. So why is it that when women (social workers) experience these same oppressive, marginalizing and traumatic factors, which have clearly been linked to issues of mental and physical health and social worker retention, that our needs, as supported by the literature, are ignored and we are left isolated? And not only are we unable to help our clients, but we are equally unable to help each other: "In general, support to service providers is irregular and inadequate. Supervision is not available everywhere. In the health care and social services system it has become a relatively rare commodity, so that service providers must mutually support each other" (Baines, Evans & Neysmith, 1984, p. 152). Female social workers effectively experience a dual victimization in that we are immobilized in our workplaces to be of help which violates our spirits and when we experience physical symptoms we are further violated when we ask for help: "I would just fuckin cry when People were kind to me, they are so few..." (2009, participant interview, ChaChaCrowBear). Gondolf argues that "women meet an equally tentative response from the helpers" and that "malpractice suits, no-risk clauses, privatization of services, severe funding cutbacks, and a laissez-faire public attitude have brought reluctance rather than initiative to the helping professions" (1988). Many aspects of female socialization cumulatively "accomplish" women's identities in ways which are perceived as inconsistent with leadership identities. Benoit (2000) writes "in management, for example, women are clustered in the least responsible and lowest paying jobs..." (p. 72). Social workers often appear to possess significant amounts of power within agency frameworks; however, the individual social workers within those agencies are relatively 72 powerless. Visible minorities and disabled equity groups are somewhat underrepresented within the social services sector as a whole. They are also somewhat underrepresented in management positions (CASW, p. 6). Those in power are generally, upper class, white, heterosexual men (Carniol, 1992). It is understood that the farther one gets from this description, the less access to power one has. Without access to power, one is underprivileged or marginalized. Therefore, it could be stated that as a group consisting largely of women, social workers essentially have little access to power and its privileges (Glenday & Duffy, 1994). These descriptions have led me to question how it is that a profession that subscribes to the philosophy of "respecting the intrinsic self worth of persons" (BCASW, 1999, p. 4) would condone situations of workplace abuse, abandonment, and ultimately the "consumption of its own"? These behaviors appear to be especially relevant when a social worker becomes ill, and requires special treatment or time-off. Moreover, when the illness is invisible, or not automatically apparent to onlookers, the behaviors seem to elicit animosity, and the disabled worker is frequently subjected to damaging treatment by her colleagues. Much of the time it is her coworkers who are left to manage the resultant increase in caseloads, with nothing by way of additional support. It is this phenomenon that I will concentrate on for the bulk of my research, one in which I refer to among similar- minded peers as, "how the profession of social work consumes its own (young)": "This last time I was having a hard time, people were diagnosing me behind my back. Making excuses for me instead of saying or describing aggressive, angry behaviours even if it was justified" (2009, participant interview, Danu). Although women make up the majority of social work students, workers, and clients, women have the least access to power to ensure that their needs and interests are reflected by social work education and practice (Reamer, 1994, p. 309). Reamer describes that people have 73 conceptuali2ed that the "really big problems" of social work, including poverty, racism, and chronic physical and mental illness, are more important than and unrelated to nonsexist practice or attention to women's distinctive needs, and are unable to see how women are disproportionately affected by these growing social problems (p. 317). Gondolf, (1988) describes what they called "a more fundamental problem to be addressed—that of learned helplessness among social services, where service staff face the 'uncontrollable' environment, noted by the proponents of learned helplessness, in terms of unchanged clients, overwhelming caseloads, and insufficient resources" (1988, p. 99). They state that this in no way negates valid "claims of sexism and systematic neglect" and that there was "no compelling motivation to draw on some survivor instinct to halt learned helplessness, because most of their jobs are assured despite their work conditions" (1988p. 99). I took liberty to assume that they were referring to social work positions protected by unions, in which regardless of circumstance, workers receive payment for services. I am exploring this subject because the absence of these crucial elements within many working environments is conducive to female oppression and marginalization as it is experienced by social workers, most of whom are women. I have outlined some of the factors that I believe are relevant and contribute to the ongoing oppression and marginalization of women that occurs within the profession of social work. It is my intent that my research provokes some thoughts and discussion about how we have become sensitized to the nature of gender-violence, and the oppression and marginalization of women, and as a society we have condoned and reinforced it within our structures. My core assumption is that agencies employing social workers should value and enhance people's dignity, self esteem rather than destroy it. As a social worker, I feel saddened that in an environment where I am to promote the "intrinsic self-worth" of my clients, I have litde value to my employer, to the profession, or 74 as a woman. I am in essence, a commodity, and I must adhere to the CASW expectations, or as per the Board of Registered Social Workers, I could be subject to "disciplinary measures including but not limited to, an educative warning, reprimand, limitation of right to practice social work, suspension or cancellation of membership". But conversely, there is little accountability of the profession itself to those of us, who enforce its mission as the "Dobermans to the Gestapo" (Transken, 2004): "Worker discourse is silenced, and workers are subjected to a cost-benefit analysis and trade-off (Sass, 1998, p. 18). This is reflected in the following participant quotation: "But when it came to supporting one of their workers the company's high moral stance on assisting those with a disability was thrown out the window. This of course was because I was costing them money. I mean they loved me when I helped make them money but their financial compensation was pathetic" (2009, participant interview, Venus). E X P L O R I N G T H E LITERATURE: PART II C O N F L I C T I O N S & PRESCRIPTIONS: Reality vs. Delusion: Social work and the North Vicarious Traumatization, Transference/ Counter Transference, Compassion Fatigue and the Social Worker The very nature of much of our relationship as social workers/researchers is likely to be uncomfortable and often traumatic. We are exposed to many detailed, explicit accounts of an often uncomfortable and potentially damaging nature. Vicarious trauma experienced by us through our clients, is an "occupational hazard" to trauma work, and has the potential to trigger our own memories. We react to this on both conscious and subconscious levels. This makes us inevitably vulnerable to vicarious traumatization and compassion fatigue. The experiences shared by my participants included gripping accounts of a highly sensitive and personal nature. These stories evoked thoughts and emotions from myself, as well as from the participants. "Emotions can be used as "markers" to recollect and relive field experiences during the analysis. Angen (2000) outlines the dangers of secondary traumatization for qualitative research staff 75 (undergraduate interview transcribers) and concludes with advice on how to emotionally protect and prepare one's assistants. I question how, if simultaneously women are experiencing (or are still processing previous) trauma within their private and/or professional lives, are we able to balance the factors that are consequential to the profession? How we manage this phenomenon is imperative to the work we do as social workers/researchers so that we neither cause harm to ourselves nor others. The very essence of what we need to protect ourselves conflicts with the practice realities described by female social workers. For instance, social workers claim that large portions of their work is done within a context where the staff is under-supported, and under-supervised clinically: Ingebrigston (1992) writes "unfortunately, most social workers experience lack of support and absence of supervision" (p. 154). Similarly, Pearlman & Saakvitne (1995) offer that much of this work is done in relative isolation. Many agencies recruit new, inexperienced social workers and provide minimal training and supervision. And Ingebrigston (1992) reiterates that this is especially relevant in a northern context where there typically fewer resources as compared to larger urban centres, and therefore the social worker role is expanded to include a variety of duties that might otherwise be contracted to other/outside agencies. Many women describe working in isolation, and are on call within their communities, twenty-four-seven, and have no adequate clinical supervision. Therefore, due to lack of balance, we become more vulnerable to a variety of traumas. For example, if we are unable, due to budget constraints, to refer a client to a colleague, and we do not benefit from time off, or receive therapy for ourselves, then we risk becoming mentally or physically ill. Thus begins (or resumes) the cycle of violence, as we then might require (medical) time off work, thereby leading us deeper into impoverished states, and despair: Pearlman & Saakvitne (1995) argue that "not 76 having a consulting relationship within which to speak these feelings leaves a therapist in a place of perpetual isolation, doubt and shame" (p. 383). Worker traumatization is especially devastating when we work in small agencies with violent, abusive people in positions of leadership and power. The experiences of women who have worked in such environments are littered with " H O R R O R " stories: "I saw the system persecute the victim and create a haven for the offender.. .nothing new for Indianz and poor folk.. .Bout that time we got a real sick fuck for a director... transference .. .he was a terrorist, manipulator, rascist "inRecovery" dude... (2009, participant interview, ChaChaCrowbear). Pearlman & Saakvitne (1995) refer to Louden (1992) when they explain how "both rest and play can allow us to connect with interests and parts of ourselves not present in our work" and they discuss "laughter is a powerful antidote to the gravity of our work, the use of humor a kind of restorative exercise in perspective taking" (Pearlman & Saakvitne, 1995, pp. 394-395). Terr (1999) illustrates ".. .by maintaining a connection to the lighter, playful side of life", (p. 199) we are better able to manage the darker nature of things that may be uncomfortable or frightening and we are then more able to assist our clients. She adds, "play is a good barometer with which to measure mental health" (p. 199). Stephenson, Rondeau, Michaud & Fiddler (2000) write that sometimes social control or social containment oriented agencies accidentally (or intentionally) reproduce various forms of violence, such as trauma, abandonment, and poverty on its own members because the structures we are embedded within make it almost impossible to do otherwise. Ultimately, "the combination of funding constraints and increased and intensified service needs contributes to very stressful day to day working conditions, with high employee burn-out" (p. 83). For example, many non-profit organizations are given such poor funding that they cannot provide adequate compensations such as pension benefits, maternity benefits, or sick leave, for their own 77 staff: "Social workers in the private or not-for-profit sector have fewer benefits than their counterparts in the government and hospital industries" (p. 84). Many staff in these types of organizations can become to feel abandoned, or abused by a structure within a larger structure, which, in effect is symptomatic of oppression. Social workers are overloaded with massive caseloads, pressure to close cases and limited resources to provide services, and many social workers within various agencies are doing contract work, part-time and underpaid work, emotionally draining, and demanding work, and even physically abusive work (such as the work in many group homes, nursing homes, hospitals where social workers are working with mentally ill patients). "Contract employment also has added stress to the lives of many workers. It is personally difficult and it is also challenging to do social work, especially counseling, if you're not sure that you'll be staying in the job" (Schmidt, 2002, p. 93). Pearlman & Saakvitne (1995) refer to the work of (Farber & Heifetz, 1982; Guy & Liaboe, 1986; Kaslow & Schulman, 1987; and Pearlman & Mac Ian, 1994) when they describe that balance is crucial to clinical social work. Maintaining a balance and wholeness between our physical, psychological, professional and personal health 2i. is crucial to our well being as social workers and as women. I emphasize that we must not separate ourselves from the work we do, but rather we must complement it with the entire self. This whole self includes our conscious, proper-self, as well it includes the darker, shadow-side of our psyche. The Social Work Code of Ethics (2000) legislates that we promote the value and dignity of our clients. It is impossible to adhere to this code if we are not fully capable due to structural limitations within our profession. It is our responsibility to our own mental well-being to remain aware of our own needs, set our limits and access resources within our social work practice. In order to facilitate this, we need to 23 "Good health—physical, emotional, social, and spiritual well-being at all stages of life—is key to women's equality. Conversely, gender equality is a necessary condition to achieving good health" (Status of Women Canada, N.D.). 78 have balance between work, rest, and play (Pearlman, & Saakvitne, 1995). Sadly, it is almost impossible to for many social workers to actualize this. Pearlman, & Saakvitne (1995) also describe limiting caseloads as a useful strategy to minirnize work related stress and burn-out. This includes the ability to "say n o " to certain cases. The reality of this when working in rural, or isolated northern contexts is slim. Often social workers are working in relative isolation and may be the only worker available to do this work. Pearlman & Saakvitne stress that there are ethical, clinical and personal considerations to continuing to do stressful work when a worker is already depleted (p. 390). Other essential components to overall positive worker health, as outlined by Pearlman, & Saakvitne (1995) include "adequate pay and time off, health insurance with mental health benefits, access to continuing professional education, weekly clinical supervision by experienced clinician" and they suggest that "becoming involved in social action to help increase the rights of victims can help reduce the negative impacts of the work" (p. 393). "The importance of personal therapy for the therapist cannot be overemphasized, and has been recommended by others as a way of remaining open to ourselves and our clients" (e.g., Farber, 1983b; Freud, 1937; Guy & Liaboe, 1986; Kaslow & Schulman, 1987 as cited in Pearlman & Saakvitne, 1995). These elements are quite absent in many contexts within the profession of social work, and I argue that this absence colludes to the gender-violence that is imposed on social workers, many of whom are women: "The truth of the matter is that worker experiences and their making sense of their work environment is subsumed by "scientific" certainty which does violence to the truthing process of their questioning their actual working conditions. Occupational health and safety professionals structure this reality" (Sass, 1998, p. 21). 79 This professional reality, as experienced by many social workers, is contrary to what the literature presents in relation to post traumatic stress disorder, trauma debriefing and in regard to worker retention, especially in isolated, rural, and northern communities, and this reality conflicts with maintaining positive (mental) health. Purewal & Ganesh (2000) criticized the mental health profession regarding its failure to recognize the psychological trauma that women are exposed to in reference to gender violence. For instance, Lewis (1980) describes that social workers are being pulled in so many directions and are facing so many pressures that they warrant the description "battered helpers." (Jayaratne & Chess, 1984; Pines & Kafry, 1978 as cited in Soderfeldt, Soderfeldt & Warg, 1995) similarly states that social workers are at "above average risk of burnout." Tranter and Vis (1997) also describe the need for ongoing self-care and importance of team work and debriefings in regard to work with traumatized clients. It seems that the organizational structures of the social work profession are either unaware of these oppressive and ultimately violent working conditions, or rather is it that the women who are working within the social work profession are so devalued, that there has been litde consideration for their protection from within the profession itself? Stephenson, Rondeau, Michaud, & Fiddler explained that the retention of social workers can be more difficult if their occupation is undervalued, and that this can have a negative impact on workers (p. 86). Rather than acknowledging unhealthy work environments, and attempting to remedy the situations, more frequently some workers are identified as non-complacent, problematic, incompetent or merely trouble-makers. "Others not so close decide that it is my bad behaviour, bad manners, character defects that cause my mental instability not the other way around. They judge my difficulties with mood, employment, relationships as the consequences of my choices, my deficits" (2009, participant interview, Danu). 80 Stephenson, Rondeau, Michaud, & Fiddler (2000) also mention that a particular challenge to employers is the retention of Aboriginal service providers. They state that this is difficult in remote communities, due to the environmental stress of these communities and also they note the challenges faced when working in one's home community, (p. 84). "The additional toll on workers in rural or northern settings, often serving high proportions of very high needs clients, is a particular concern" (p.83). Aboriginal Communities The north has the fastest growth rate of senior citizens and 13 percent of the population is Aboriginal, the highest proportion in the province. And in regard to retention of social workers in northern communities, a strategy has been to promote the higher education of Aboriginal women in order that they return to their communities to practice. But it has been a struggle to find Aboriginal women with the academic qualifications necessary to fill positions in social work within Aboriginal communities. CASW (1996) statistical data indicated that there are "disproportionate numbers of Aboriginal peoples using services" which has created a greater need for "available, qualified, Aboriginal service providers to serve Aboriginal persons in northern remote locations" (p. 9). Narrator: And ...the silent voice of the invisible Indian says... Invisible Indian: But what about "me"?...Areyou so afraid of "me" and "my truth" that you can not listen to "me" and "my story" without having to dehumanize "me" and "my truth" by assigning numerical scores to do statistical analysis on "me"? "All I wanted you to do., .was. ..to just to listen to "me". ..with an open heart and an open mind. Narator: And the human rights activist Indian goes on to say... Human rights activist Indian: Where is the "heart" and "soul" in White Nation social work research and clinical models? In our Red Nation research and healing conferences, weriseabove their "scientific 81 dissecting" and "intellectual oppression " to hear our voices and open our hearts and souls to share our sacred truths with others. Narrator: And... the courageous Indian whispers... Courageous Indian: this is what happened to me... this is what it is like to be dehumanized... this is what was done to me... (2003, Hosanna Waa ksis to akii, Sow613, Book-review notes, p. 4). A disproportionately large percentage of our province's impoverished people, are Aboriginal women. "In 1996 about five percent of all lone-parent women were Aboriginal" (Status of Women Canada, p. 31, N.D.). Many First Nation women remain at the peripheral of our communities and are isolated further by a lack of access to services that may be available to them within larger community centres (Glenday & Duffy, 1994; Duffy & Mandell, 1999). Not only are First Nation women both oppressed and marginalized but they have suffered tremendous indignities throughout colonization such as the residential school era, when their traditional beliefs and familial roles were stripped from them (English, 1995). In reference to Morissestte (1993), Henning (2006) writes that First Nations women have "experienced assaults on their spirituality, lifestyles and communities and have described feelings of worthlessness, inequality, and self-blame" (p. 52). English (1995) describes how "Canada has a mosaic that is stratified according to class, race and gender" and that this "classification causes grave problems for women of colour, other minority groups, and especially Native women who appear lowest on the hierarchy" (p. 112). She includes in her argument that native women "have low incomes, poor education and minimal political authority" (p. 112). Many First Nation communities have been subjected to the traumatizing effects of the residential school syndrome, when their families and their cultures were torn apart. Colonization created dysfunction that has contributed to violence within First Nation communities (English, 1995). This ongoing devastation includes lack of family support due to isolation, addiction 82 issues and language barriers. It is the racist 24and patriarchal nature of our society that contributes to this trauma and abuse today. And although it is present in all cultures, and despite that is absent of colour, it remains largely a symptom of the sub-citizen class of women in all societies. But many aboriginal women experience a "revictimization" from the agencies that are supposed to provide services (p. 225). The agency was/is a very Unbalanced triangle place of employment.. .it should be a motherFucking CIRCLE For the G o o d of thePeople. TeamLeader and admin are held by non native people, one is in the pocket of the other.. .One is a woman notorious for conrolling to the zenith.. .always wearing more than "one hat" and "deferring money around, does not build up capacity, does not train, takes admin fee off the top of every program, makes $33.00 an hour wile the Indian girls.. .many in their OwnTerritory make $9.00 an hour.. .tried to make me be her "tokenlndian" and I refused, I work for/with the People—It is their agency... alas it is N O T and they know it and they won't use that place, very few, some urban skinz go there. (2009, particiapant interview, ChaChaCrowBear). Burstow (1992) writes that "we owe it to our Native sisters to acknowledge that we are dealing with sub-oppression, as well as oppression", and that we must acknowledge that "all have been robbed of land, language, religion, and self-governance", and "many were systematically brutalized in childhood" (p. 73). She describes that "a way of life for First Nations people was accommodation" which is "derived from a deep respect for all beings and from a fundamental sense of connectedness". She explaines that although accommodation in a cooperative world is "unproblematic and wonderful", for many Native women, accommodation 24 "Women who face barriers due to factors such as race, ethnicity, Aboriginal status, disability, marital breakdown or the experience of violence and abuse, often do not compare favourably to other women or to men within their population" (Status of Women Canada, N.D.). 83 has been witnessing white people "plunder, steal, and rape what is Native", ultimately becoming party to "one's own subjugation" (p. 73). Batiste (2002) writes that "Indigenous peoples worldwide are still undergoing trauma and stress from genocide and the destruction of their lives by colonization. Their stories are often silenced as they are made to endure other atrocities" (p. xxii). Woman (Rose von Thater) writes about the knowledge and experience she gained at the gathering: We were bringing to conscious recognition those elements foreign to our knowing that had entwined themselves within us, sapping us of our natural strength. We were seeing the experiences that had defined our lives with new eyes. We were looking at our history, accounting for its impact, taking ourselves to the doorways of understanding, discovering new possibilities, other strategies, watching as sources of power and strength emerged to reveal themselves in a new light. From this place and from these days together we were selecting, like artists, the elements that would tell a new story, taking from the past, reordering the present, envisioning a future that felt very much like a vision that had been held for us until we could reach out and hold it for ourselves (Personal communication, June 27, as cited in Battiste, 2002, p. xxii). Transken (2004) honours the work of Mihesuah (1998) and Smith (1999) when she discusses the importance that we do not misappropriate, the knowledge shared with us in confidential sharing circles (ie. research interviews) by our participants. These kinds of thefts have contributed to the oppression of First Nation women: "Appropriating — taking something for one's own use — need not be synonymous with exploitation. This is especially true of cultural appropriation. The 'use' one makes of what is appropriated is the crucial factor" (p. 23). Education has been important in regard to the empowerment of First Nations people as well as it is essential to the reclaiming voices that have been taken due to colonization and oppression 84 of Aboriginal women historically. But sadly, First Nations women working in social work have described experiences of extreme trauma including verbal attacks, nepotism, and racism. ChaChaCrowBear describes this: Always as is HumanNature there is scapegoating goin on there. I raised issues, having just come from residential treatment where you gotta clear each crisis as it presents.. .when I got manic, I decided after 2 and a half yearz of hustling, trying, frying bread, practising integrated case management.. .1 decided to up and leave.. .fuck it.. .1 was now feeling like a sell out at this fascade of a aboriginal family centre they wanted me out, so they were likc.byeeee.. .and made me sign a paper , before A N Y O N E could get their cheque that "I would not be returning to my job after medial e.i. claim" found out later this is illegal.. .(2009, participant interview). Social workers in small, rural, isolated, and northern communities seem to identify the same practice difficulties regardless of whether the workers are local, or transplanted. Factors of visibility, isolation, safety, lack of supervision, and lack of privacy are reported to be commonplace and present as some of the primary challenges to implementing programs, efficiency of care plans, and social worker retention. "We need to rely on community members who want to get a degree or a diploma, and then come back to the community" (Schmidt, 2002, p. 112). "It's very difficult to get employees at all [up north]. It is hard to find people to work in the wilderness" (p. 112). Interestingly, I find it strangely ironic that many 'new' methods proposed by policy makers which we are currendy exploring in the social work field, are not so unlike the methods of First Nations (and ethnic) communities prior to assimilation. Study results from Schmidt (2002) regarding retention of northern social workers listed various isolation factors, including professional, global (ie. internet and television) and personal isolation, as reasons workers leave communities (p. 207). Visibility within the community, lack 85 of anonymity and privacy were also identified in this study. As well, opportunities for professional development and high costs of living were identified. Importandy, lack of clinical supervision, lack of mentoring, and lack of access to supervisors were noted as factors that contribute to workers leaving their employment in northern communities. As well, lack of orientation/training for new social workers and rapid advancement to supervisory positions, without relevant increase in practice knowledge, contributed to the challenging experiences of some social workers. Centralized decision making was also noted as a challenge, as this represents the lack of support and understanding from upper management and an ill-fit of policy to northern practice realties. As one participant states, "I could have sued, raised hell at best, but it's a small town, I gotta pick my battles..." (2009, participant interview, ChaChaCrowBear). The CASW (1996) study found that "social workers who were visible minorities and Aboriginal reported lower earnings than the average for this occupational group" (p. 7). The study failed to mention that the opposite is the case for Aboriginal workers employed by Aboriginal agencies, working on reserve land. In these instances, Aboriginal employees are income tax exempt. Taxes are not deducted from their gross pay. So when we compare the take home pay of two social workers who earn the same wage, (dollar per hour or salary), approximately $43,000 per year, the Aboriginal worker, working on reserve, actually keeps the full amount, (less agency fees including medical, union deductions etc), 'whereas her non-Aboriginal colleague loses almost half her pay-cheque to taxes (and other employee deductions), therefore, in actual fact, she only nets approximately $24,000 of her $43,000 salary. This creates a lot of dissention in the workplace, as per the systemic and structural divide and conquer hurtful/hateful strategies. 86 A little off the top... Murray (2008) refers to what Sylvia Maracle (N.D.) describes as "blood memory" (p. 105; also see Anderson,2001), which can be understood as a phenomenon in which we have "the innate ability to carry the memories of one's ancestors" (p. 105). Murray further offers that this can be "physically, emotionally or spiritually driven" (p. 105): I have a very old spirit, and though I carry an aching sadness for the fate of aboriginal people, the mirror tells me that I was painted by the Creator, with "white privilege." Unfortunately for me, I have yet to experience benefit from the paleness of my skin and not even a university degree brought/bought me 'privilege'. In fact, while I uphill fight, struggle and bleed for mere scraps, careful to duck when yet another government-induced, political assault is fired upon me, those who have been labeled 'disadvantaged' benefit from programs, subsidies (and quite possibly surgeries) from which I am excluded.. .but I recognize on another level that this is yet a means by which government policies perpetuate hatred, cuntempt and cuntinued segregation. My internal batde is potentially damaging to my work.. .and I acknowledge this animal with modest shame.. .it feeds when it is hungry...ever-fearful, careful not to unleash/release it into a devastating feeding frenzy... (2009, participant interview, Hel). "The most difficult task of this thesis journey is peeling back the layers of my conscience at a time when I feel particularly fragile. As a victim of childhood abuse I learned well the art of invisibility" (2009, participant interview, Hel). Delaney, Brownlee & Zapf (1999) offer that "in effect, the process of oppression is a process of dehumanization" (p. 12), I offer that so is the process of invisible illness/ dis/ability, in my experience: .. .my home was entrenched in violence, anger, alcohol and drug abuse.. .1 was fortunate there were incredible amounts of love and affection, provided some balance. There were 87 many issues, including isolation, as we lived in a small, rural community outside a larger community.. .years of chaos, confusion, clouding of boundaries, resulted in my entire adult life becoming a process of unlearning, relearning, shaping and redefining, through my formal and informal education experiences and finding constructive/productive places to place my rage and cuntempt (2009, participant interview, Hel). Delaney, Brownlee & Zapf (1999) explained that the "process of'unlearning' is what empowers effective northern social work practice" and it that by understanding these contexts, northern social workers gain an appreciation of the challenges specific to working in rural, remote, isolated, and northern communities (p. 38). Retention of Northern Social Workers Geographers attempt to define north by latitude, climate, and circumpolar zones (Graham, 1990, p. 21, as cited in Henning, 2006, p. 44). There are over 300 000 people currently living within the northern health region which covers almost two thirds of British Columbia's landscape" (p. 43-44). The largest major British Columbian town centre, north of the Trans Canada Highway # 1 and Highway 97 North junction at Cache Creek), is Prince George, (population approx 75 000) is located 850 km north of Vancouver, BC. Sullivan (2002) provides a modification of the Statistics Canada (Rural and Small Town Canada Analysis Bulletin March, 2001) analysis of urban and rural town definitions wherein she argues that "small towns are those where the population lives outside the commuting zone of cities with a population over 10,000 or more, and where less than fifty percent of employed individuals commute to an urban area" (Sullivan, p. 6). Northern, Rural, and Remote Social Work Practice has three components from a social geographer's perspective: First, we ask why/what is our purpose for defining 'northern' and what relevance does this have to our work (i.e. access to and availability of services), and how does the 88 definition determine elements of remoteness? Second, there is a series ofQuantitative Measures, including population si^e, population density, and remoteness that must be considered. And the third consideration is the Changing Social Construct, such as policy changes which may render the location increasingly remote as cuts to programs and services occur. For instance, the community may not have been remote prior to such changes but now geographic distance to larger centre where eservices are available becomes paramount (Halseth, 2004, informal interview). Geographically, raw resources are extracted and exported to the south, from the north. This economic process occurs outside of urban context, typically in rural and remote settings, far removed from the privileges experienced in more populated, southern communities. Most communities in British Columbia, for example, have less than 100,000 people. They generally rely on one or two large corporations, industry or agriculture to sustain the local economy. They typically are an hour's driving distance apart, with a (half an hour) smaller sub-community located between the larger centres. These driving distances tend to increase the farther north one drives and are largely dependent upon weather/road conditions. The retention of social workers in isolated, northern communities has been problematic for some time (Whittington, 1985). "Increasing caseloads, difficult working conditions, stress, and lack of peer support present barriers to attracting and retaining social work professionals" (CASW, 1996, p. 25). It is common, in today's labour market that social workers relocate for employment opportunities: I had left my hometown and province in order to get this job and be able to support my children. I was approximately 14 hours from all of my family and friends, including the father of my 4 children.. .Raising 4 children on my own, far away from family support.. .1 had no support!...! was on my own most of the time (2009, participant interview, Kali). 89 Many new social workers find these opportunities are within northern, rural, remote and isolated communities. New employees are highly vulnerable. It is also common practice for many social work employers to hire recent graduates from university and college social work programs. Unfortunately, all too frequently, little training is offered to new recruits and rather they are thrown into huge caseloads, and are often required to work within several different communities (Schmidt, 2002). This type of movement further isolates a new social worker who is attempting to learn the duties of her position. She becomes less able to turn to her colleagues and supervisors for support due to the fact that she is essentially geographically and physically estranged from her peers. She remains the "new face" in the office. This type of movement makes it also difficult for the new social worker to know her clients or get a feel for her caseload. These dynamics are especially relevant when workers are transplanted from outside their home communities into new geographic locations, and especially when there are significant differences between what workers define as "home" and their new environments. Zapf (1993) describes that personal history and attitudes may be associated with recovering from the culture shock experienced by relocation to northern communities (p. 694). This study also found that women reported significantly less recovery to the shock of relocation to northern /isolated communities than males. The possibilities of role conflict due to expectations within her home, at work, and within the community were given as potential explanations to this finding but it remained unclear. Stephenson, Rondeau, Michaud, & Fiddler (2002) describe that "social workers in the private or not-for-profit sector have fewer benefits than their counterparts in the government and hospital industries" (p. 84). Many staff in these types of organizations can become to feel abandoned, or abused due to the down-flow of structural power, which, in effect is symptomatic of oppression. And much of this work is done 90 within a context where the staff is under-supported, under-monitored for protection, and undersupervised clinically (p. 152). Thomlinson (1999) writes "supervision and consultation practices are guided by a strong emphasis on ethics and integrity (p. 508) in accordance with the CASW Code of Ethics (1996) and the NASW Code of Ethics (1997). She also states that "supervision is the process that gives novice social workers the opportunity to learn, and to think carefully about what they are experiencing" (p.508). "Unfortunately, most social workers experience lack of support and absence of supervision" (p. 154). And as well, much of this work is done in relative isolation (in urban and remote communities). Many agencies recruit new, inexperienced social workers but then provide minimal training and supervision. This is especially relevant in a northern context. As well, according to the CASW, the "combination of funding constraints and increased and intensified service needs contributes to very stressful day-to-day working conditions, with high burn-out (p. 11). "A particular area of concern identified in the study was "the additional toll on workers in rural or northern settings, often serving high proportions of very high need clients (p. 11). Ingebrigston, 1992; Abramson (1979) write that social workers need to be aware of the special characteristics and skills necessary for working in rural and remote communities. Unfortunately, due to the lack of adequate supervision, the reality for social workers today is that they do not receive enough information or training to fully prepare them for the positions they assume when they commence employment. This is especially relevant when workers are transplanted from outside their home communities into new geographic locations, and especially when there are significant differences between what workers' define as "home" and their new environments. 91 Ingebrigston also states that isolation and environmental stresses as characterizing northern, rural social work. Ginsberg (1976) identifies health problems and poverty as important elements within rural, ethnic communities. Stephenson, Rondeau, Michaud, & Fiddler (2002) write that "the isolation is hard for a person who is not experienced, and it's hard to understand what it is like not to have support professionally" (p. 93). They claim that "what brings people to social work and supports their career choice is basically the desire to help people and to ease their suffering, the will to fight against injustice, as well as confidence in one's interpersonal relations skills" ( p . 150). Sass, (1998) describes how power can be perceived as violence when peoples' experiences are ignored within their work environments. "And here "power" is invested in the "official" language which may or may not be relevant to the worker or workers who are suffering. "These procedures and routinization of employee behaviour of the 'body' by discipline is a violence to the employee's sense of worth, self-esteem and dignity" (pp. 18-19). Regardless of the situation, when a social worker, whether seasoned or inexperienced, relocates to a new community to practice, from the start, her ability to do good social work is often impeded structurally and by internal forces over which she has no control. Further to this, social workers in rural, northern, and remote communities must possess the skills of care-giver, problem solver, counselor and community activist (Henning, 2006, p. 38). How is she able to advocate for her clients, assist them and in any way help them avoid "unnecessary suffering" when she has not been provided an opportunity to adapt and integrate into her new community? Such structural disregard of "compassion and humanity" for the social worker exemplifies the nature of violence against social workers from within the profession as described earlier. An exploratory study by Schmidt (2002) addresses social worker retention in northern communities. He used a small urban sample for comparison purposes. Data was collected from 92 social workers and supervisors. Focus group interviews, anonymous survey questionnaires, and private, individual interviews were the data collection methods used to elicit the responses. The social workers complaints included high work loads and the "implications for worker stress and burnout" (p.121). The supervisors' comments also emphasized that frequent staff turnover created staff shortages that resulted in poor morale, high stress, and burnout among workers." Supervisors' comments related the ongoing staff shortages to "short-term budget considerations" (p. 111). Overall, this study links worker retention to safe work environments. The relationship between safety and retention was connected to reasonable case loads, and supportive working environments. Also noted was that due to the high worker turnover, and worker inexperience, supervisors had less time to develop their own clinical supervision skills, and as well, less time was able to be spent providing worker consultation. Schmidt's study supports the argument that (female) social workers are experiencing structural gender-violence in the workplace, as the complaints included burn out, large case-loads, inadequate supervision and consultation, and working in isolation. Schmidt's findings included that professionals should be effectively prepared for what they were walking into, have training/experiences to develop a northern focus, receive added incentives and benefits to help them adapt their practice to northern contexts (2002, as cited in Transken, 2004, p. 5). The combination of funding constraints and increased and intensified service needs contributes to very stressful day-to-day working conditions, with high burn-out. The additional toll on workers in rural or northern settings, often serving high proportions of very high need clients, is a particular area of concern.. .there is also an increasing eradication of a coherent service, with the removal of a supervisory role for a professional social worker. 93 This increases the isolation and uncertainty of the day-to-day work of the social services employee (CASW, 1996, p. 11). It is my opinion that these oppressive structures are the source of the unhealthy working environments social workers are subjected to presently. Schmidt (2000) refers to Collier's (1993) "criticism of current practice and approaches" (p.343). Schmidt argues that Collier was not proposing a new model and that his argument was based in Marxism and developed from an urban context. I must point out that if we do not examine the challenges within the social work profession from a structural standpoint, then we risk blaming individuals for their circumstances. Regardless of whether we utilize an urban or rural social work model, if we do not first acknowledge the structures that determine and govern our practice, we are effectively immobilized and disabled. Schmidt (2000) also discusses the ecological approach as presented by Delaney (1995), critiquing its urban origin and ultimately ill fit within northern practice. Schmidt's conclusion notes the need for a model of practice specific to the north that would address issues of retention, integration and supervision as these concepts relate to both economic factors and a multidisciplinary approach. Although this article relates to service delivery and social work practice in northern communities, its relevance to my paper is important because it addresses the issues that reinforce structural violence and oppression experienced by women, specifically in regard to health/wellness, within the social work profession, and obviously in relation to working in northern, rural, and remote communities. E X P L O R I N G T H E L I T E R A T U R E : PART III CUNTROL: Socially Constructed Female Are We There Yet? Connecting the dots... Is there a relationship between trauma, oppression, female socialization and women's health within the health care professions, including social work? Or might it be simply by chance that 94 female social workers who have experienced invisible illness/disability at some point within their careers in social work have also described experiences of disdain, disenchantment, and abandonment within the profession and further, they have also disclosed previous experiences of abandonment, oppression, marginalization and gender violence? As one might assume, from the manner in which I have directed these questions, I subscribe to the belief that there are linkages between the oppressive and marginalizing nature of our society's socialization of females and the fact that women tend to migrate towards professions of caring such as nursing, teaching and social work. Benoit, (2000) writes, "yet in the prestigious fields of natural science, engineering, and mathematics, women remain very much the minority, and in those occupations in which women have made significant inroads (such as management law and medicine), there persists the glass ceiling" (p-72). Perhaps it is plausible that "female socialization that used to chain women to the stove and crib may have performed an incomplete metamorphosis and bound them instead to professions considered helping" (Bruce, 2007, personal conversation) 25. This research is my initial effort to explore the intersections of, and perhaps expose the possibilities of relationships between previous, first-hand experiences of marginalization and oppression, including trauma, neglect, abuse, poverty and abandonment, which might preclude dis/abled women to similar experiences of gender violence within their social work employment. This thesis research journey is not entirely unlike graduate school, where more formalized, collective teachings are, in fact, unlearning what we know and awakening to the diverse perspectives of others. "We are engaged in the experience of conscious-raising" (Freire, 1973). 25 Jim is the primary librarian at NVIT. He is also Metis and is a dedicated scholar and activist in his community both academically and within the social and artistic realms. I am proud to know him and to call him one of few trusted friends. He is often called upon for his wisdom. 95 W o m e n / Health / Illness / B o d y I m a g e / Media Influence "An enemy is like a treasure found in my house won without labor of mine; I must cherish him, for he is a helper in the way of Enlightenment" (Santi-Deva, as cited in Zweig & Abrams, 1991, p. 194). And "as repugnant as the idea may seem, we need enemies. Human life seems to thrive and depend upon them" (p. 195). I have used the metaphor of illness/disability as an enemy, to help us better understand the "nest of complex personal, socioeconomic and political nexus of the meanings and experiences" thereof (Coburn, D'arcy & Torrance, 1998, p. 164; also see Kleinman 1986; Kleinman, 1987). Anderson, Blue, & Lau (1998) described how failure to acknowledge the "social context of illness conceals unequal class relationships (also see Li, 1988), and institutionalized inequities in society and results in the exclusion of those who are most in need of care" (p. 182). In other words, they suggest that "the very ideology that promotes self-care, excludes the possibility of self-care by the socially disadvantaged" (p. 182). And also despite the increasing need for health/social programs and services, budgets continue to be slashed in these areas leaving many of the people requiring services are unable to access/afford them. "Because of the rural locality that I lived in I was having to drive two hours twice a week in order to see my psychiatrist in a near by community" (2009, participant interview, Kali). Interestingly, in conjunction with the cessation of programs/services, a present initiative in BC health care, as seen widely on television, is that citizens become more active in their own health care. Anderson, Blue, & Lau (1998) explain that the result should be that "they come to rely less on health care professionals" (p.165; also see Steiger & Lipson 1988, p. vii). But for many women who claim to have attempted self-advocacy, actualizing this initiative has been typically met with less than enthusiasm or validation by their British Columbian physicians. This powerlessness is illustrated in the following excerpt from a participant's poem: 96 We'll decide who procreates We'll decide with whom you'll mate Right bitch? Right Bitch! We'll decide your access to birth control.. .Abortion what kind of birth